Product Quality Manager - Manufacturing
About The Position
Siemens Smart Infrastructure, Electrical Products North America is looking for a Product Quality Manager to own end-to-end quality for their Air Circuit Breaker (ACB) products across the region. This senior, highly visible role makes the individual the single point of accountability for ACB quality, from design intent through manufacturing and into the field. The role involves partnering closely with Engineering, R&D, Manufacturing, and Project Management, and reporting to the Corporate Quality Engineering team. The Product Quality Manager will lead nonconformance investigations, drive resolution of quality issues, and champion continuous improvement across the full ACB product lifecycle.
Requirements
- Bachelor's degree in Engineering (or advanced degree)
- Technical understanding of electrical power systems and power distribution/circuit protection products
- 8+ years in engineering and quality, with a proven track record in quality management or quality engineering
- Strong auditing skills and solid knowledge of manufacturing practices
- Sharp analytical skills and excellent problem-solving ability
- Exceptional written and verbal communication, with a genuine commitment to excellence, integrity, and innovation
- A high-energy, collaborative style that works well across departments and cultures
- The composure to manage challenging situations calmly and professionally
Nice To Haves
- 10% travel, both domestic and international
- International travel experience and the ability to operate comfortably in foreign cultures
Responsibilities
- Own end-to-end quality for Air Circuit Breakers (ACB) across the region - serve as the single point of accountability for ACB quality, spanning design, manufacturing, and field performance.
- Be the customer's trusted point of contact - manage quality issues directly and keep customers confidently informed at every step.
- Lead cross-functional investigations into customer complaints - drive focused problem-solving teams to root-cause analysis and corrective action that actually sticks.
- Own field escalations end-to-end - containment, failure analysis, corrective/preventive action, logistics, and the feedback loop that keeps issues from recurring.
- Champion product safety - ensure compliance with applicable standards, regulations, and internal quality requirements across the full product lifecycle.
- Lead product quality resolution - identify problems, evaluate solution options, and implement action plans, partnering with manufacturing on long-term corrective action and stronger processes.
- Turn data into action - monitor product quality KPIs, customer input, and production feedback, and open actions with key customer stakeholders.
- Drive continuous improvement - share lessons learned and best practices across the factory network as a senior quality voice.
- Shape new products from day one - engage early in development, apply risk-based quality planning, and support DFMEA/PFMEA to catch failure modes before they reach the field.
- Bridge the origin factory, European R&D, and the Dallas facility - own quality topics across all three, keeping design intent and regional execution tightly aligned as ACB products move from concept to production.
- Partner with the Dallas plant quality group - work together with the factory-facing quality team, complementing their on-the-ground execution with regional, product-line ownership of ACB quality.
- Guard the process - enforce disciplined change management and assess quality impact before any design or process change is approved.
Benefits
- Health and wellness benefits
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What This Job Offers
Job Type
Full-time
Career Level
Senior
