Branch Workplace Technology - Product Analyst

JPMorgan Chase & Co.•Columbus, OH

3h•Onsite

About The Position

As a Product Analyst within the Branch Workplace Technology team, you will support the product lifecycle by partnering with product managers, technology teams, and business stakeholders to identify opportunities, analyze data, document requirements, and contribute to the successful delivery of solutions. You will gain hands-on experience across product strategy, customer research, roadmap planning, and product execution while developing a strong foundation in modern product management practices.

Requirements

1+ years of experience in product delivery, product management, project management, program management, or a related discipline
Demonstrated interest in product management, technology, digital solutions, or business analysis
Strong analytical and problem-solving skills with attention to detail
Ability to gather, organize, and interpret data to identify trends and opportunities
Effective written and verbal communication skills
Ability to work collaboratively in a team-oriented environment
Strong organizational skills with the ability to manage multiple priorities
Experience creating presentations, reports, or business analyses
Proficiency in Microsoft Excel, PowerPoint, Word, and Teams
Ability to learn quickly and adapt in a fast-paced environment
Strong curiosity and customer-focused mindset

Nice To Haves

Internship, academic, or professional experience supporting technology or product-related initiatives
Familiarity with Agile, Scrum, or product development methodologies
Knowledge of user experience principles and customer-centric design
Experience using analytics, reporting, or visualization tools
Exposure to Jira, Confluence, or similar collaboration platforms
Interest in branch technology, employee experience, workflow optimization, or consumer banking solutions
Experience working with data analysis, process improvement, or operational reporting

Responsibilities

Support product managers in executing product strategies, roadmaps, and business priorities
Gather, analyze, and document business, customer, and operational requirements
Conduct research to understand customer needs, user behaviors, and industry trends
Analyze product performance metrics and prepare insights to support product decisions
Assist with defining user stories, acceptance criteria, and product documentation
Partner with technology, operations, design, and business teams to support product delivery initiatives
Monitor product feedback and help identify opportunities for enhancements and process improvements
Prepare reports, presentations, and recommendations for product and business stakeholders
Support testing, implementation, and change readiness activities for product enhancements
Help maintain product backlogs, documentation, and prioritization artifacts
Contribute to continuous improvement efforts that enhance customer and employee experiences