Product Analyst

LifeStance Health

1d•$71,779 - $86,135•Remote

About The Position

The Product Analyst (PA) plays a critical role in advancing LifeStance’s patient experience strategy by helping design and deliver product solutions that improve access, engagement, and outcomes across the patient journey. Partnering closely with Product Management, Engineering, Clinical Operations, and Data teams, this role translates patient and caregiver needs into actionable product requirements, insights, and delivery support. This position sits at the intersection of product development and patient experience, contributing directly to initiatives that enhance patient access (e.g., scheduling, intake), engagement (e.g., digital touchpoints, communication), and continuity of care. The Product Analyst ensures that product decisions are grounded in data, informed by real patient workflows and behaviors, and aligned to measurable outcomes such as access, satisfaction, and care quality. Success in this role means enabling teams to deliver intuitive, scalable, and compliant digital experiences that make it easier for patients to find, access, and stay engaged in care—while supporting LifeStance’s broader mission to improve access to high-quality mental healthcare.

Requirements

1–4 years of experience in product analysis, business analysis, healthcare operations, or data analytics
Strong ability to translate business needs into structured requirements
Experience working with data (SQL, Excel, BI tools, or similar)
Excellent communication and organizational skills

Nice To Haves

Exposure to healthcare technology, EHR systems, or clinical workflows
Familiarity with agile product development methodologies
Understanding of interoperability standards (FHIR, APIs)
Experience supporting UAT, process improvement, or workflow analysis

Responsibilities

Translate business and clinical needs into clear functional specifications, user stories, and acceptance criteria
Maintain and refine the product backlog in partnership with the Product Manager
Support roadmap planning through feasibility analysis, effort estimation, and dependency mapping
Query and analyze EHR, operational, and engagement data to inform product decisions
Partner with Data/BI teams to define and validate KPIs tied to product performance
Develop working knowledge of patient workflows (e.g., scheduling, documentation, billing, care coordination)
Participate in workflow observation, user interviews, and stakeholder discovery sessions
Act as a liaison between Engineering, Clinical Operations, Compliance, and IT
Support agile ceremonies (backlog grooming, sprint planning, retrospectives)
Track and communicate dependencies, risks, and action items across workstreams
Maintain product documentation (process maps, decision logs, data dictionaries, system diagrams)
Prepare release notes, training materials, and stakeholder communications
Support the Product Manager with executive summaries, reporting, and meeting materials