Produce Manager

Albertsons Companies•Las Vegas, NV

About The Position

The Produce Manager directs the operation of the produce department, including supervising and training personnel. The role is responsible for customer service and maintaining product quality, freshness, safety, and selection while supporting department sales and profit goals. The manager oversees staffing, inventory, ordering, merchandising, promotional displays, sanitation, records, and compliance with company policies and applicable regulations. The position also assists with produce department work and customer service as needed.

Requirements

Working knowledge of produce department duties, including trimming, cutting, displaying, watering, building displays, rotating products, and discarding outdated or spoiled items.
Strong communication, leadership, and interpersonal skills; ability to manage people and remain composed with customers and coworkers.
Knowledge of employment laws and workplace practices.
Understanding of company practices and produce department policies and procedures; ability to judge and react to business needs.
Knowledge of produce varieties, standards, perishability, food safety, food handling, sanitation, and labeling.
Ability to frequently reach, lift, stack, and maneuver objects weighing up to approximately 75 pounds; bend, stoop, and reach frequently; occasionally climb ladders; push and pull loaded hand trucks, six-wheel carts, and pallet jacks; and perform repetitive arm movements.
Manual dexterity and good eye-hand coordination.
Mental alertness to complete work safely and accurately; knowledge of basic mathematics, weights, and measures.
Ability to operate computer software and electronic ordering devices to order products, plan sales, enter inventory and schedules, and print labels.
Ability to operate scales, wrappers, compactors, garbage disposals, and cleaning equipment; use cleaning supplies, knives, safety cutters, and latex gloves.
Extensive knowledge of profit and loss statements.
May be required to work nights, weekends, and holidays; scheduled hours vary, and good attendance is required.
Ability to work around potential hazards associated with equipment and work aids.

Responsibilities

Champion company and division customer-service programs, handle customer relations positively, and resolve complaints effectively.
Supervise day-to-day produce department operations to achieve customer-service, sales, and profit objectives.
Motivate, direct, train, and participate in hiring produce personnel; monitor performance and recommend personnel actions, including hiring, firing, layoff, and discipline.
Schedule staff to provide adequate coverage and service while meeting department budget objectives.
Inspect produce sections daily and take corrective action to maintain freshness, quality, in-stock conditions, sanitation, and safety.
Perform produce duties such as receiving, cleaning, trimming, cutting, and watering; rotate products and discard outdated or spoiled items.
Create promotional and seasonal displays; control shrink and expenses; maintain records and complete daily logs, purchase reports, sales and labor paperwork, and other required documentation.
Order, check, receive, and control inventory; conduct periodic inventories and maintain accurate department records and organized work areas.
Ensure produce quality, freshness, and quantity standards; implement schematics, advertised-item merchandising, proper signing, and product-flow practices.
Comply with retail labeling laws, federal and state regulations, company policies, and federal, state, and local health and food-safety requirements.
Check competitors' prices, product variety, and merchandising procedures.
Assist customers with product suggestions and suggestive selling, and make intercom announcements.
Maintain cleanliness and sanitation of the sales floor, work area, cooler, equipment, wet boxes, and cases.
Answer incoming calls appropriately and report customer complaints to the Store Director when appropriate.
Assist in implementing emergency procedures during equipment or computer software malfunctions.
Ensure associates are trained and instructed in their duties; monitor performance, report observations, and address associate complaints, escalating as appropriate to the Store Director.
Maintain confidentiality concerning associates, store sales, and other company information.
Perform job duties safely, accurately, and with honesty and integrity, and complete other necessary and required duties.