Produce Manager

Mackenthun's Fine Foods - Lonsdale•Lonsdale, MN

5d•$20 - $22

About The Position

The Produce Manager is responsible for the operations and profitability of the Produce Department. The role includes merchandising, stocking and rotating products, building displays, ordering and managing inventory, and maintaining department sanitation in accordance with Minnesota food safety guidelines. The manager oversees department finances and works toward the budget established by the store director, managing inventory, pricing, billing, labor, and shrink. The Produce Manager supervises, trains, and leads department employees to support customer service and productivity. The role includes scheduling staff, monitoring and coaching performance, maintaining time records, and participating in employee reviews. The manager also monitors product quality and freshness, works with vendors and suppliers, handles accurate billing for special orders and catering, and documents inventory. The position contributes to department development by keeping up with industry trends and customer preferences, introducing new foods and ideas, and participating in planning, sales, and events. The manager may assist other departments and store management as needed and is expected to attend company meetings and events. Training is provided on department standards, systems, equipment, safety, and harassment prevention; ongoing management and leadership training is required.

Requirements

High school diploma or GED equivalent.
Two years of retail experience.
Minnesota Food Manager Certification is required and may be obtained after hire.
Ability to work independently and as a team member and to lead effectively.
Solid problem-solving skills and sound decision-making capabilities.
Ability to prioritize and perform duties efficiently.
Basic math skills.
Availability to work evenings, weekends, and holidays.
Interest in food and promoting an excellent customer experience.
Windows computer skills, including Microsoft Word, Excel, and Internet use.
Willingness to learn the characteristics and qualities of the company’s products and services.
Ability to speak, read, and write English.
Ability to resolve conflict through leadership and discussion, and to motivate employees through praise and appropriate correction.
Excellent verbal and written communication skills and ability to communicate consistently using strong business and moral ethics.
Ability to meet the physical demands of the position, including prolonged standing and walking; frequent bending, reaching, crouching, stooping, kneeling, stair and ladder climbing; lifting and carrying up to 60 pounds; and pushing or pulling up to 2,000 pounds using a pallet jack.
Ability to work with and around machine noise, hot and cold temperatures, cleaning chemicals, and terrazzo flooring in a fast-paced, smoke-free facility.

Responsibilities

Merchandise the Produce Department by stocking and rotating products.
Build displays to promote sale items and new products.
Order products and manage inventory to control shrink and keep the sales floor stocked.
Manage inventory, pricing, billing, labor, and shrink to meet the financial budget set by the store director; complete the weekly CTO (Contribution to Overhead) spreadsheet.
Maintain department sanitation on the sales floor and in the cooler in accordance with Minnesota food safety guidelines.
Supervise, train, and lead Produce employees to support excellent customer service and team productivity.
Monitor employee performance and provide coaching, feedback, and praise; participate in probationary and annual performance reviews.
Monitor sales to guide ordering, merchandising, and product rotation; ensure product freshness, wholesomeness, and consistency; take and document accurate inventory.
Monitor costs, maintain accurate pricing and labeling, and work with vendors and suppliers on deals, displays, product quality, and credits.
Ensure accurate billing for special orders and catering jobs.
Schedule staff to meet production and customer service needs, maintain accurate time records, and monitor department sales per hour and payroll.
Manage shrink through employee training, product rotation, and accurate receiving.
Provide a positive attitude and excellent customer service, and safeguard company equipment, resources, and image.
Assist other departments and overall store management when needed; attend and participate in company meetings and events.
Keep current with industry trends and customer tastes by introducing and implementing new foods, recipes, and ideas.
Attend company planning and strategy meetings and plan and participate in special sales and events.
Develop employees’ skills, knowledge, and abilities to support department and store objectives.
Complete two training courses per employment year under the company’s Employee Development Policy.