Produce Manager

Albertsons•Las Vegas, NV

6d•Onsite

About The Position

Directs the operation of the produce department, including supervising and training personnel. Ensures customer service and product quality, freshness, safety, and selection. The role oversees department operations, staffing, scheduling, inventory, merchandising, sales, expenses, and compliance with company policies and applicable laws and regulations. It also involves assisting with produce preparation and display, supporting customers and associates, maintaining department records, and ensuring safe, clean working conditions.

Requirements

Working knowledge of Produce Department duties, including trimming, cutting, displaying, watering, building displays, rotating products, and discarding outdated or spoiled products.
Strong communication, leadership, and interpersonal skills; proven ability to manage people and maintain composure with customers and coworkers.
Knowledge of employment laws and workplace practices.
Understanding of company practices and Produce Department policies and procedures.
Ability to judge and react to business conditions.
Knowledge of produce variety, standards, perishability, food safety, food handling, sanitation, labeling, and department procedures.
Extensive knowledge of profit and loss statements.
Knowledge of basic mathematics, weights, and measures.
Manual dexterity and good eye-hand coordination; mental alertness to complete work safely and accurately.
Good attendance is required.
Ability to frequently reach, lift, stack, and maneuver objects weighing up to approximately 75 pounds; bend, stoop, and reach frequently; occasionally climb ladders; push and pull fully loaded carts and pallet jacks; and perform repetitive arm movements.

Responsibilities

Champion Company and Division customer service programs and meet or exceed customer service goals.
Handle customer relations positively, including resolving complaints and escalating matters to the Store Director as appropriate.
Supervise day-to-day produce department operations to achieve customer service, sales, and profit objectives.
Supervise, motivate, direct, train, and participate in hiring produce personnel; monitor performance and recommend personnel actions.
Schedule personnel to ensure adequate coverage and service levels while meeting department budget objectives.
Inspect produce sections daily and take corrective action to maintain product freshness, quality, safety, and compliance.
Rotate products, discard outdated or spoiled items, and maintain in-stock conditions, sanitation, and safety.
Perform produce duties such as receiving, cleaning, trimming, cutting, watering, and building displays.
Create and implement promotional and seasonal displays; merchandise advertised items and follow schematics and signing procedures.
Control shrink and expenses and monitor product flow.
Complete and monitor daily logs, purchase reports, sales and labor records, ad-item records, and other required paperwork.
Order, check, receive, and control inventory to maintain appropriate levels, product quality, eye appeal, and freshness.
Take periodic inventories, process administrative paperwork, and maintain accurate department records.
Maintain and organize the produce department work area and ensure quality, freshness, and quantity standards are met.
Comply with retail labeling laws, federal, state, and local regulations, health and food safety requirements, and Company policies.
Check competitors' prices, product variety, and merchandising procedures.
Assist customers with product suggestions and suggestive selling; make intercom announcements and respond appropriately to incoming calls.
Maintain cleanliness and sanitation of the sales floor, work area, cooler, equipment, wet boxes, and cases.
Assist with emergency procedures during equipment or computer software malfunctions.
Ensure associates are trained and instructed in proper work duties; monitor performance and report observations to the Store Director.
Resolve associate complaints and report them to the Store Director as appropriate.
Maintain confidentiality concerning associates, store sales, and other Company information.
Perform all duties safely, accurately, honestly, and with integrity, along with other necessary duties.
Use computer software and electronic ordering devices to order products, plan sales, input inventory and schedules, and print labels.
Operate scales, wrappers, compactors, garbage disposals, hand trucks, six-wheel carts, pallet jacks, and other work aids; use cleaning supplies, knives, safety cutters, and latex gloves.