Produce Manager

Albertsons • Bellevue, WA

4d

About The Position

The Produce Manager supervises the day-to-day functions of the produce department to achieve customer service, sales, and profit objectives. The role champions company and division customer-service programs, promotes personalized service, handles customer relations and complaints, and ensures produce quality, freshness, quantity, merchandising, and inventory standards are met. The manager supervises, trains, schedules, and supports department personnel and may recommend personnel actions. The role also oversees ordering, receiving, inventory, records, expenses, shrink, promotional displays, sanitation, and compliance with company policies and applicable laws and food-safety standards.

The position involves performing produce-department work, including receiving, cleaning, trimming, cutting, watering, packaging, and displaying products. It requires frequent handling of water, ice, and cleaning agents, and work in cold cases and coolers. The position is safety-sensitive and requires safe, accurate, honest, and reliable performance. Scheduled hours may vary, and nights, weekends, and holidays may be required.

Requirements

• Working knowledge of produce-department duties, including trimming, cutting, displaying, watering, building displays, rotating products, and discarding outdated or spoiled products.
• Strong communication, leadership, and interpersonal skills; ability to manage people and maintain composure with customers and coworkers.
• Knowledge of employment laws and workplace practices.
• Understanding of company practices and produce-department policies and procedures.
• Ability to judge and react to business activity.
• Knowledge of produce varieties, standards, perishability, food safety, food handling, sanitation, labeling, and department procedures.
• Knowledge of profit and loss statements.
• Basic mathematics and weights-and-measures knowledge.
• Ability to frequently reach, lift, stack, and maneuver objects weighing up to approximately 75 pounds; bend and stoop frequently; and occasionally climb ladders.
• Ability to push and pull fully loaded hand trucks, six-wheel carts, and pallet jacks, and perform repetitive arm movements to prepare and package products.
• Manual dexterity, good eye-hand coordination, and mental alertness to complete work safely and accurately.
• Ability to operate computer software and electronic ordering devices for ordering products, planning sales, entering inventory and schedules, and printing labels.
• Ability to operate scales, wrappers, compactors, and garbage disposals; use cleaning supplies and equipment, knives, and safety cutters; and wear latex gloves.
• Good attendance is required.
• May be required to work nights, weekends, and holidays; scheduled hours will vary.

Responsibilities

• Champion company and division customer-service programs and promote personalized service in the produce department.
• Handle customer relations positively, resolve complaints appropriately, and report matters to the Store Director when appropriate.
• Supervise daily produce-department operations to meet customer-service, sales, and profit objectives.
• Supervise, motivate, direct, train, and participate in hiring produce personnel; monitor performance and recommend personnel actions.
• Schedule personnel to ensure adequate coverage, service levels, and department budget objectives.
• Inspect produce sections daily and take corrective action to ensure freshness and quality.
• Rotate products, discard outdated or spoiled products, and maintain in-stock conditions, sanitation, and safety requirements.
• Perform produce duties including receiving, cleaning, trimming, cutting, watering, packaging, and displaying products.
• Create promotional and seasonal displays and implement merchandising schematics, advertised-item displays, signing procedures, and product-flow practices.
• Control shrink and expenses; complete and monitor daily logs, purchase reports, sales and labor paperwork, and other required records.
• Maintain records of advertised-item movement; order, check, receive, and control inventory; take periodic inventories and maintain accurate department records.
• Ensure produce quality, freshness, quantity, eye appeal, and inventory standards, and prevent the sale of outdated or spoiled products.
• Maintain and organize the department work area and cooler; ensure cleanliness and sanitation of the sales floor, work areas, equipment, wet boxes, and cases.
• Comply with retail labeling laws, federal, state, and local regulations, company policies, and health and food-safety standards.
• Check competitors' prices, product variety, and merchandising procedures.
• Assist customers with product suggestions and suggestive selling; make intercom announcements and respond appropriately to incoming calls.
• Assist with emergency procedures in the event of equipment or computer-software malfunctions.
• Ensure associates are trained and instructed in their work duties; report performance observations and resolve or report associate complaints as appropriate.
• Maintain confidentiality concerning associates, store sales, and other company information.
• Perform all duties safely, accurately, honestly, and with integrity, as well as other necessary and required duties.

Benefits

• Medical, dental, vision, disability, and life insurance
• Sick pay accrued based on hours worked
• PTO/Vacation pay accrued based on hours worked
• Nine paid holidays annually
• Bereavement pay
• Retirement benefits, including pension and/or 401(k) eligibility, subject to applicable terms

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed