Produce Manager

Albertsons•North Las Vegas, NV

4d•Onsite

About The Position

The Produce Manager directs the operation of the produce department, including supervising and training personnel. The role ensures customer service and product quality, freshness, safety, and selection. The manager oversees department operations to achieve customer service, sales, and profit objectives, while maintaining inventory, merchandising, sanitation, and safety standards. The position also performs produce-department duties and supports customers and associates.

Requirements

Working knowledge of produce-department duties, including trimming, cutting, displaying, watering, building displays, rotating products, and discarding outdated or spoiled products.
Strong communication, leadership, and interpersonal skills; ability to manage people and remain composed with customers and coworkers.
Knowledge of employment laws and workplace practices.
Understanding of company practices and produce-department policies and procedures.
Ability to judge and react to business conditions.
Knowledge of produce varieties and standards, perishability, food safety, food handling, sanitation, labeling, and department procedures.
Knowledge of basic mathematics, weights, and measures.
Extensive knowledge of profit and loss statements.
Ability to frequently reach, lift, stack, and maneuver objects weighing up to approximately 75 pounds; bend, stoop, and reach frequently; and occasionally climb ladders.
Ability to push and pull fully loaded hand trucks, six-wheel carts, and pallet jacks.
Ability to perform repetitive arm movements to prepare and package products; manual dexterity and good eye-hand coordination are necessary.
Mental alertness to ensure safe and accurate completion of work activities.
Ability to operate computer software, electronic ordering devices, scales, wrappers, compactors, and garbage disposals, and to use cleaning supplies, equipment, knives, and safety cutters.
Ability to use latex gloves.
Good attendance is required.

Responsibilities

Champion company and division customer service programs and meet or exceed customer service goals.
Handle customer relations positively, resolve complaints effectively, and report complaints to the Store Director as appropriate.
Promote the company's personalized-service philosophy in the produce department.
Supervise day-to-day department functions to achieve customer service, sales, and profit objectives.
Supervise, motivate, direct, train, and participate in hiring produce personnel.
Monitor associate performance and recommend personnel actions, including hiring, firing, layoff, and discipline.
Schedule personnel to ensure adequate coverage and service levels while meeting department budget objectives.
Inspect produce sections daily and take corrective action to maintain freshness, quality, safety, and compliance.
Rotate products, discard outdated or spoiled items, and maintain in-stock conditions, sanitation, and safety.
Assist with receiving, cleaning, trimming, cutting, watering, and other produce duties.
Create effective promotional and seasonal displays and implement merchandising plans.
Control shrink and expenses.
Complete and monitor daily logs, purchase reports, sales and labor records, ad-item records, and other required paperwork.
Order, check, receive, and control inventory to maintain appropriate levels, quality, eye appeal, and freshness.
Conduct periodic inventories, process administrative paperwork, and maintain accurate department records.
Organize and maintain the produce work area.
Ensure produce quality, freshness, and quantity standards are met.
Implement schematics, merchandise advertised items, follow signing procedures, and monitor product flow.
Comply with retail labeling laws, federal and state regulations, company policies, and health and food-safety requirements.
Check competitors' prices, product variety, and merchandising procedures.
Assist customers with product suggestions and suggestive selling.
Make intercom announcements and respond appropriately to incoming calls.
Maintain cleanliness and sanitation of the sales floor, work area, cooler, equipment, wet boxes, and cases.
Assist with emergency procedures during equipment or computer software malfunctions.
Ensure associates are trained and instructed in proper work duties; monitor performance and report observations to the Store Director.
Resolve associate complaints and report them to the Store Director as appropriate.
Maintain confidentiality regarding associates, store sales, and other company information.
Perform all duties safely, accurately, and with honesty and integrity, along with other required duties.