Produce Lead

Meijer•Brunswick, OH

About The Position

The Produce Lead provides direction related to operations, processes, and conditions in the department. The role plans, guides, and empowers team members in daily department operations and models an exceptional customer experience. The Produce Lead helps achieve department goals and influences peers to support a continued winning strategy. The position engages peers to provide customers with the best possible shopping experience, communicates and assigns daily work, and mentors and coaches team members to exceed customer service and sales goals, maintain Meijer standards, and complete required training. It supports onboarding and cross-training, and works with leadership on department scheduling to improve team engagement, customer service, sales, and profitability. The Produce Lead monitors product rotation and dating to ensure freshness, guides compliance with food safety standards and regulations, and promotes safe work practices. The role leads applicable ordering, receiving, stocking, pricing, and product display work; supports Meijer’s culture and commitment to Diversity, Equity, and Inclusion; and operates registers, handles cash, and operates powered equipment when needed and applicable. The position may also participate in period-end inventories and serve in a Lead capacity in other store departments. Other duties may be assigned or required.

Requirements

Passion for customer service and an engaged, approachable manner with customers and fellow team members.
Ability to initiate interactions with customers and peers.
Excellent verbal and written communication skills.
Creative thinking skills.
Ability to influence others.
Ability to quickly build rapport and gain customer confidence to create repeat business.
Ability to lift, carry, push, pull, bend, and twist while handling product.
Experience executing plans.
Ability to positively influence others and create a strong team environment.
Commitment to fostering an inclusive environment where all team members and vendors feel valued and supported.

Nice To Haves

Retail or other customer service experience preferred.

Responsibilities

Provide direction for department operations, processes, and conditions.
Plan, guide, and empower team members in daily department operations.
Model exceptional customer experience and help achieve department goals.
Engage peers to provide customers with the best possible shopping experience, including an exceptional checkout experience.
Communicate with team members and assign daily work tasks.
Mentor and coach team members to exceed customer service and sales goals, maintain Meijer standards, and complete required training.
Support training new team members and cross-training high-potential talent; provide peer coaching on job responsibilities and standards to improve productivity.
Work with leadership on department scheduling to support team-member engagement, customer service, store sales, and profitability.
Monitor execution of product rotation and dating policies to ensure freshness.
Guide the team in complying with food safety standards and regulations and working safely.
Lead applicable ordering, receiving, stocking, pricing, and product display activities.
Create an environment that supports Meijer culture, including valuing Diversity, Equity, and Inclusion.
Operate a register and handle cash when needed.
Operate powered equipment where applicable.
Participate in period-end inventories where applicable.
Act in a Lead capacity in other departments throughout the store when required.
Perform other duties as assigned or required.