Produce Lead

SpartanNash • Caledonia, MI

8d • Onsite

About The Position

The Produce Lead is responsible for leading day-to-day department operations in a retail store when the department manager is absent or as directed. The role helps ensure associates are trained, the department is fully staffed and operating to company standards, and company goals and key performance indicators are met. The Produce Lead supports the department manager with staffing, training, performance management, career development, goal setting, forecasting, scheduling, labor control, and department planning.

The role oversees inventory, receiving, stocking, production, product quality, freshness, rotation, and handling of spoiled or damaged products. It also helps maintain an attractive, clean, well-stocked department; follows food safety, cleaning, PPE, and safety guidelines; and supports a positive guest experience. The role may be assigned tasks in other departments based on customer experience needs. Physical work includes frequent standing and walking, bending, stooping, twisting, and turning, and lifting or moving up to 30 pounds frequently and up to 50 pounds occasionally. The work takes place in a typical retail store environment with varied temperatures and exposure to outside weather conditions; noise is usually low to moderate. Travel requirements vary by assignment.

Requirements

• High school graduate or equivalent GED required.
• Strong written and verbal communication skills and bookkeeping skills.
• Good organization, prioritization, decision-making, problem-solving, and conflict-management skills.
• Strong leadership abilities and capability to work in a hands-on environment.
• Good strategic planning and business acumen skills.
• Good knowledge of retail store operations and knowledge of retail management systems.
• Proficiency in Word, Excel, Outlook, and PowerPoint.
• Ability to lift and/or move up to 30 pounds frequently and up to 50 pounds occasionally.
• Ability to stand and walk for extended periods and to bend, stoop, twist, and turn frequently.

Nice To Haves

• 0–2 years of retail experience preferred.
• Suggestive selling and product knowledge preferred.
• Depending on company location, ability to communicate in Spanish is highly desirable.

Responsibilities

• Lead day-to-day department operations in the absence of the department manager or as directed.
• Order and maintain department inventory, using inventory control and markdown procedures to minimize known loss and maintain product freshness and quality.
• Review and validate received orders for amount, quality, count or weight, and condition, and ensure products are stored in appropriate areas.
• Manage associates completing stocking, production, and related tasks to ensure product quality, production planning, accuracy, date-sensitive rotation, and proper handling of spoiled or damaged products.
• Maintain familiarity with products carried in the department and throughout the store.
• Know applicable ad items, special prices, coupon deals, and features of store sales and rewards programs.
• Communicate and execute the weekly and period Flight Plan according to company expectations and timelines.
• Follow company policies and timelines and use required tools and software to manage scheduling according to forecasted guidelines.
• Support the department manager with work schedules, labor control, overtime control, and payroll expense.
• Implement Our Winning Recipe and model company core values and competencies.
• Support department staffing, training, performance management, and associate career development.
• Support development and monitoring of department goals and forecasts, as required.
• Attend and participate in daily huddles, manager meetings, and district- and company-level meetings as required.
• Maintain a clean, attractive, and well-stocked department by following structure-of-the-day guidelines and executing Prime Time standards.
• Support development and implementation of plans to meet company goals and key performance indicators.
• Follow PPE, safety, food safety, and cleaning guidelines and expectations.
• Follow guest experience guidelines.
• Perform tasks in other departments as assigned based on customer experience needs.
• Take on additional responsibilities as needed.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED