Produce Lead

Rivers Co-op Markets • Saint Paul, MN

6d • Onsite

About The Position

Produce Leads support the Produce Manager in providing a great customer experience and ensuring that the team works effectively, the department is well stocked, organized, and clean, and the area is safe, friendly, and inviting. They help customers, support and supervise staff, order product, and organize and prepare product for sale. This is a union position.

The role requires 30–40 hours per week. Available shifts may vary and can include day, evening, weekend, and holiday hours to meet department needs. Flexibility is required to meet business needs. The position is located at 622 Selby Ave, Saint Paul, MN 55104.

The work involves frequent stationary tasks and regular movement within produce and storage areas, occasional reaching to low and high shelving, and frequent movement of containers weighing up to 60 lbs. Produce Leads sort, prepare, and handle produce, and may occasionally use a ladder. They frequently work in a walk-in cooler and may be exposed to sanitizer, cleaning products, natural molds, and loud noises. The role involves exchanging accurate information in person, over the phone, by email, and through other written communication. Applicants must be at least 18 years old.

Requirements

• Proven ability to engage with customers and staff in a friendly, welcoming manner, listen actively, understand needs, answer questions, provide solutions, and resolve customer concerns.
• Direct experience with perishable products and safe handling practices.
• Professional, collaborative, adaptable, and flexible approach to work, including during challenging situations; commitment to supporting the team, willingness to learn new tasks, and openness to feedback.
• Proven ability to communicate effectively and respectfully with customers and staff, share information concisely, and proactively communicate issues and concerns to leadership.
• Demonstrated interest and ability to provide day-to-day direction, feedback, and coaching to staff; desire to grow as a people leader; ability to support an inclusive work environment.
• Ability to organize, prioritize, delegate, and manage time efficiently.
• Ability to anticipate and address situations and departmental needs; sound problem-solving skills for staffing issues, customer complaints, and daily challenges; ability to handle challenging situations calmly and effectively.
• Proven dependability, including punctuality, readiness to work, support for team members, and follow-through on deadlines and tasks.
• Basic computer skills, including drafting and uploading documents, email, and navigating Excel spreadsheets.
• Basic math skills, including accurately performing addition, subtraction, multiplication, and division.
• At least 18 years old.
• Ability to meet the role's physical and working requirements, including frequently moving containers weighing up to 60 lbs and working in a walk-in cooler with exposure to cleaning products, natural molds, and loud noises.
• Flexibility to work day, evening, weekend, and holiday hours as business needs require.

Nice To Haves

• Direct produce experience, including oversight of quality and safe handling.
• Experience in a fast-paced retail setting.
• Supervisory experience, including staff direction, coaching, feedback, and training.
• ServSafe certification.
• Multilingual ability.

Responsibilities

• Support the Produce Manager in ensuring a great customer experience and an effective team.
• Help customers and resolve customer concerns.
• Support and supervise staff by directing, coaching, and training them.
• Order product.
• Organize and prepare product for sale.
• Keep the department stocked, organized, clean, safe, healthy, friendly, and inviting.

Benefits

• 20% employee discount.
• Paid time off and paid volunteering.
• 401(k) matching.
• Low-cost health insurance premium options.
• Free access to primary care and mental health counseling for staff enrolled in medical insurance.
• Employee Assistance Program (EAP).
• On-demand pay.
• Free food “buddies.”
• Employee referral bonuses.
• Inclusive and creative dress code.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed