PRODUCE/LEAD CLERK

The Kroger Co.•Mequon, WI

About The Position

The Produce/Lead Clerk directs and supervises the functions, duties, and activities of the Produce department while supporting its day-to-day operations. The role focuses on creating outstanding customer experiences, maintaining a safe, clean, and fresh environment, achieving department sales and profit goals, and monitoring quality assurance standards. The clerk supports the Customer 1st strategy and encourages associates to provide excellent service while demonstrating the company's values of respect, honesty, integrity, diversity, inclusion, and safety.

Requirements

Must be at least 18 years of age.
Effective communication skills.
Knowledge of basic math, including counting, addition, and subtraction.
Ability to handle stressful situations.
Current food handlers permit once employed.

Nice To Haves

Management experience preferred.
Produce experience.

Responsibilities

Adhere to local, state, and federal laws, safety and food safety regulations, and company guidelines.
Promote trust and respect among associates.
Communicate company, department, and job-specific information to associates.
Establish department performance goals and empower associates to meet or exceed targets through collaboration and teamwork.
Develop adequate schedules to manage customer volume throughout operating hours.
Help train and develop associates in inventory, stocking, CAO, Key Retailing, and other job responsibilities.
Welcome customers, answer questions, and recommend products sold in the department and throughout the store.
Offer product samples and inform customers of produce specials.
Inspect products for quality and freshness and take appropriate action.
Use Fresh Insights to ensure proper sell-through and reduce shrink.
Recommend produce items to customers to help them find the products they want and need.
Develop and implement a department business plan to achieve desired results.
Implement the department's merchandising promotional plan.
Keep department associates informed about current, future, seasonal, and special ads.
Help monitor and control department expenses.
Monitor inventory and stocking conditions and note discrepancies.
Help ensure price integrity, including shelf tags and promotional signs.
Assist with the inventory process.
Maintain proper temperatures in cases and coolers and maintain temperature logs.
Reinforce safety programs, follow safety procedures, identify unsafe conditions, and notify store management.
Inspect equipment as part of preventive maintenance and notify the appropriate department or store manager of needed repairs.
Report safety risks, issues, customer or employee accidents, and illegal activity, including robbery, theft, or fraud.
Work in refrigerated areas for hours at a time and regularly lift up to 50 pounds.
Perform the essential functions of the position with or without reasonable accommodation.