Produce/Lead Clerk

Kroger•Kent, WA

About The Position

The Produce/Lead Clerk directs and supervises the Produce department’s functions, duties, and activities while supporting day-to-day operations. The role focuses on delivering exceptional customer service, maintaining a safe, clean, fresh environment, achieving department sales and profit goals, and monitoring quality assurance standards. The clerk supports the company’s Customer 1st strategy and demonstrates its core values of respect, honesty, integrity, diversity, inclusion, and safety. The position involves training and developing associates, coordinating schedules, maintaining product quality and freshness, supporting merchandising and inventory activities, and helping control department expenses. It also requires working in refrigerated areas for hours at a time and regularly lifting up to 50 pounds. The essential functions must be performed with or without reasonable accommodation.

Requirements

Minimum 18 years of age.
Effective communication skills.
Knowledge of basic math, including counting, addition, and subtraction.
Ability to handle stressful situations.
Current food handlers permit once employed.
Ability to regularly lift up to 50 pounds and work in refrigerated areas for hours at a time.
Ability to perform the essential functions of the position with or without reasonable accommodation.

Nice To Haves

Management experience preferred.
Produce experience.

Responsibilities

Follow local, state, and federal laws, safety and food safety regulations, and company guidelines.
Promote trust and respect among associates and communicate company, department, and job-specific information.
Establish department performance goals and empower associates to meet or exceed targets through collaboration and teamwork.
Develop adequate schedules to manage customer volume throughout operating hours.
Train and develop associates in inventory, stocking, CAO, Key Retailing, and other job responsibilities.
Help customers feel welcome and appreciated by answering questions, recommending products, offering samples, and informing them of produce specials.
Inspect products for quality and freshness and take appropriate action when needed.
Use Fresh Insights to support proper sell-through and shrink reduction.
Develop and implement a department business plan to achieve desired results.
Implement the department’s merchandising promotional plan and keep associates informed about current, future, seasonal, and special ads.
Help monitor and control department expenses.
Monitor inventory and stocking conditions, note discrepancies, and assist with inventory processes.
Help ensure price integrity, including accurate shelf tags and promotional signs.
Maintain proper temperatures in cases and coolers and keep temperature logs.
Reinforce safety programs, follow safety procedures, identify unsafe conditions, and notify store management.
Inspect equipment as part of preventive maintenance and notify the appropriate department or store manager when repairs are needed.
Report safety risks, issues, customer or employee accidents, and illegal activity, including robbery, theft, or fraud.