PRODUCE/LEAD CLERK

The Kroger Co.•Wales, WI

About The Position

The Produce/Lead Clerk directs and supervises the functions, duties, and activities of the Produce department while supporting its day-to-day operations. The role is responsible for creating outstanding customer experiences and maintaining a safe, clean, and fresh department that encourages customers to return. The clerk works toward department sales and profit goals and monitors established quality assurance standards. The position supports the company's Customer 1st strategy and encourages associates to provide excellent service. It involves working in refrigerated areas for hours at a time and regularly lifting up to 50 pounds. The essential functions must be performed with or without reasonable accommodation.

Requirements

  • Must be at least 18 years of age.
  • Effective communication skills.
  • Knowledge of basic math, including counting, addition, and subtraction.
  • Ability to handle stressful situations.
  • Must obtain a current food handlers permit once employed.

Nice To Haves

  • Management experience preferred.
  • Produce experience.

Responsibilities

  • Follow local, state, and federal laws, safety and food safety regulations, and company guidelines.
  • Promote trust and respect among associates and communicate company, department, and job-specific information.
  • Establish department performance goals and empower associates to meet or exceed targets through collaboration and teamwork.
  • Develop adequate schedules to manage customer volume throughout operating hours.
  • Train and develop associates in their jobs, including inventory, stocking, CAO, Key Retailing, and other job duties.
  • Help customers feel welcome, important, and appreciated by answering questions and recommending products sold in the department and throughout the store.
  • Offer product samples and inform customers about produce specials.
  • Inspect products for quality and freshness and take appropriate action on items.
  • Use Fresh Insights to support proper sell-through and shrink reduction.
  • Recommend produce items to help customers find the products they want and need.
  • Develop and implement a department business plan to achieve desired results.
  • Work in refrigerated areas for hours at a time and regularly lift up to 50 pounds.
  • Implement the department's merchandising promotional plan and keep associates current on present, future, seasonal, and special ads.
  • Help monitor and control department expenses.
  • Monitor inventory and stocking conditions and note inventory discrepancies.
  • Help ensure price integrity, including shelf tags and promotional signs, and assist with inventory.
  • Ensure proper temperatures in cases and coolers and maintain temperature logs.
  • Reinforce safety programs, follow safety procedures, identify unsafe conditions, and notify store management.
  • Inspect equipment for preventive maintenance needs and notify the appropriate department or store manager of repairs.
  • Report safety risks, issues, customer or employee accidents, and illegal activity, including robbery, theft, or fraud.

Benefits

  • Healthcare coverage, including medical, dental, vision, and prescription coverage, through company or collective bargaining agreement plans.
  • Flexible scheduling in full- and part-time roles.
  • Paid time off, including holiday and sick pay, based on eligibility and length of service.
  • Free counseling through the Employee Assistance Program.
  • Free, confidential financial tools and coaching through Goldman Sachs Ayco.
  • Associate discounts on purchases, including food, travel, and technology.
  • Up to $21,000 in tuition reimbursement over the course of a career through the Continuing Education program.
  • Access to training programs and career pathways.
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