Produce/Lead Clerk

Kroger•Brookfield, WI

10d

About The Position

Create outstanding customer experiences through exceptional service and maintain a safe, clean, and fresh environment that encourages customers to return. Achieve established department sales and profit goals while monitoring and controlling quality assurance standards. Direct and supervise Produce department functions, duties, and activities, and support day-to-day operations. Embrace the Customer 1st strategy and encourage associates to deliver excellent service while demonstrating the Company's values of respect, honesty, integrity, diversity, inclusion, and safety.

Requirements

Minimum age of 18.
Effective communication skills.
Knowledge of basic math, including counting, addition, and subtraction.
Ability to handle stressful situations.
Current food handlers permit once employed.

Nice To Haves

Management experience preferred.
Produce experience.

Responsibilities

Adhere to local, state, and federal laws, safety and food safety regulations, and company guidelines.
Promote trust and respect among associates.
Communicate company, department, and job-specific information to associates.
Establish department performance goals and empower associates to meet or exceed targets through collaboration and teamwork.
Develop adequate schedules to manage customer volume throughout operating hours.
Help train and develop associates in job duties, including inventory, stocking, CAO, Key Retailing, and other job functions.
Create a welcoming customer environment by answering questions and recommending products sold in the department and throughout the store.
Offer product samples and inform customers of produce specials.
Inspect products for quality and freshness and take appropriate action as needed.
Use Fresh Insights to ensure proper sell-through and reduce shrink.
Recommend produce items to customers to help them find the products they want and need.
Develop and implement a department business plan to achieve desired results.
Implement the department's merchandising promotional plan.
Keep department associates informed about current and upcoming seasonal and special advertisements.
Help monitor and control department expenses.
Monitor inventory and stocking conditions and note discrepancies.
Help ensure price integrity, including shelf tags and promotional signs.
Assist with the inventory process.
Ensure proper temperatures are maintained in cases and coolers and that temperature logs are kept.
Reinforce safety programs by following safety procedures, identifying unsafe conditions, and notifying store management.
Inspect equipment for preventive maintenance and notify the appropriate department or store manager of items needing repair.
Report safety risks, issues, customer or employee accidents, and illegal activity, including robbery, theft, or fraud.
Work in refrigerated areas for hours at a time and regularly lift up to 50 pounds.
Perform the essential functions of the position with or without reasonable accommodation.