Produce/Floral Manager

Town & Country Markets, Inc.•Bellevue, WA

2h•$32 - $34

About The Position

The Produce/Floral Manager leads all operations in the Produce and Floral departments, including Organic, Conventional, Fresh Prep, and indoor and outdoor floral. The role is responsible for maintaining fresh, varied, high-quality products and attractive displays while ensuring excellent service for guests and effective leadership of department employees. The manager oversees food safety, sanitation, merchandising, inventory, receiving, pricing, budgets, staffing, training, performance evaluations, and adherence to company policies and sustainability programs.

Requirements

At least 5 years of produce or food service and management experience.
Flexibility to work mornings, afternoons, evenings, weekends, and holidays.
Ability to work with fresh flowers, plants, dried flowers, decorative plants, glue, and other floral design products without allergic consequences that affect performance.
Ability to understand process controls, product flow, and quality assurance standards.
Self-discipline and accountability.
Ability to build and maintain effective relationships and trust with diverse staff, guests, and vendors.
Full-body mobility, including bending, stooping, twisting, and reaching, and excellent manual dexterity.
Ability to lift 50 pounds.
Good communication skills and excellent record-keeping skills.
Strong desire to work hard, participate in achieving management goals, and lead by example.
Intermediate computer skills, including MS Office.
Ability to work independently and with a diverse group of coworkers, guests, and vendors.
Ability to remain alert and maintain safe work practices.
Strong emphasis on selling, merchandising, and creativity; willingness to take calculated risks to maximize sales.
Visionary leadership, teamwork, follow-through, and people skills.
Positive, proactive, service-oriented attitude and commitment to personal and professional development.

Nice To Haves

Interest and enthusiasm for cooking, nutrition, floral design, and plants or flowers.

Responsibilities

Manage all operations in the Produce and Floral departments, including Organic, Conventional, Fresh Prep, and indoor and outdoor floral.
Ensure adherence to food safety, HACCP, sanitation, and health department requirements.
Ensure product quality, trimming, cutting, and packaging meet consistent company standards.
Provide and demonstrate excellent hospitality and service to staff and guests.
Maintain retail price integrity and accuracy, and monitor receiving, billing, quantities, quality, grades, food safety, returns, and credits.
Develop and communicate creative merchandising plans on a weekly and seasonal basis.
Hire and train department employees, and write and oversee department schedules.
Lead by example and communicate and enforce company and department policies.
Manage department sales and labor budgets, grosses, and reports.
Support and follow company security and safety policies.
Conduct semi-annual employee performance evaluations.
Support and follow sustainability programs.
Write, send, and work orders; plan promotions; and ensure products have proper signage.
Implement and maintain effective inventory management procedures.
Update the POS department on price changes.
Stay current on industry trends, standards, changes, training, and professional development opportunities.
Operate in accordance with the company’s Core Values, Company Brand, and Business Principles.
Maintain department cleanliness, product freshness, and variety.