Produce & Floral Lead

GSO•Jupiter, FL

About The Position

The Produce & Floral Lead supports the Produce & Floral Department Manager in delivering an excellent guest experience and helping the department operate effectively. The role assists with leading, teaching, and coaching team members; maintaining department standards; resolving issues; and serving as acting manager when needed. It reports to the Produce & Floral Department Manager and is expected to embody leadership, hospitality, excellence, and teamwork.

Requirements

  • At least 1 year of progressive management experience in supermarkets, retail, restaurants, hotels, or general business.
  • Strong leadership skills and the ability to motivate and develop high-performing teams.
  • Proven ability to deliver an exceptional guest experience while achieving performance goals.
  • Excellent communication, problem-solving, and conflict resolution skills.
  • Ability to work a flexible schedule, including days, evenings, weekends, and holidays as needed.
  • Basic proficiency with POS systems, scheduling tools, and Microsoft Office Suite.
  • Must be at least 21 years of age.
  • Ability to perform repetitive hand and arm movements, grasp, bend, and reach.
  • Ability to lift, push, or pull up to 50 pounds independently.
  • Ability to work around extreme temperatures.
  • Ability to spend long periods on their feet and stand or walk without a break for up to 4 hours or as required by law.
  • Must wear an approved hat, hair net, and/or beard guard, and personal protective equipment.
  • Ability to use knives, ladders, stepstools, box cutters, pallet jacks, and other equipment.

Nice To Haves

  • Associate’s degree in business, retail management, or a related field, or equivalent experience.
  • Experience in grocery, fresh food retail, hospitality, or a high-volume specialty retail environment.
  • Knowledge of inventory management systems and financial reporting.
  • Bilingual skills.

Responsibilities

  • Help monitor labor schedules to meet productivity and budget goals.
  • Assist in maintaining accurate inventory levels, minimizing shrink, and supporting ordering processes.
  • Act as a resource for team members and provide guidance in the manager’s absence.
  • Model and coach “Impeccable Hospitality” by actively engaging guests and creating positive experiences.
  • Help implement merchandising strategies and promotional plans to maximize sales and profitability.
  • Assist in analyzing department financial and performance metrics.
  • Collaborate with fellow department leaders to drive overall store success.
  • Use available technology to perform job tasks.
  • Teach and coach team members and support their development.
  • Step in as acting manager when needed.

Benefits

  • Team Member discount up to 40%.
  • Early Earn Wage Access: access up to 50% (maximum $500) of earned wages on demand per pay period.
  • 401(k) contribution and company match.
  • Financial Wellness Program.
  • Personal time off and additional time-off purchase plans.
  • Medical, dental, vision, disability, and life insurance for individuals and families.
  • Discounts on pet insurance, daycare, event tickets, and other offerings.
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