Produce & Floral Lead

The Fresh Market Inc • Greensboro, NC

11d

About The Position

The Produce & Floral Lead supports the Produce & Floral Department Manager in delivering an exceptional guest experience and maintaining an effective, attractive department. The lead helps guide, teach, and coach team members, keeps department operations running smoothly, resolves problems, and acts as manager when needed. The position reports to the Produce & Floral Department Manager and promotes leadership, hospitality, excellence, and teamwork.

The role requires a flexible schedule, including days, evenings, weekends, and holidays. Work includes extended periods standing or walking, repetitive hand and arm movements, bending and reaching, lifting, pushing, or pulling up to 50 pounds, and exposure to extreme temperatures. Team members must wear an approved hat, hair net, and/or beard guard, as well as personal protective equipment, and use department tools and equipment.

Requirements

• At least 1 year of progressive management experience in supermarkets, retail, restaurants, hotels, or general business.
• Strong leadership skills and the ability to motivate and develop high-performing teams.
• Proven ability to deliver an exceptional guest experience while achieving performance goals.
• Excellent communication, problem-solving, and conflict-resolution skills.
• Ability to work a flexible schedule, including evenings, weekends, and holidays as needed.
• Basic proficiency with POS systems, scheduling tools, and Microsoft Office Suite.
• Must be 21 years of age or older.
• Ability to lift, push, or pull up to 50 pounds by oneself and to stand or walk for extended periods, including up to 4 hours without a break or as required by law.
• Ability to use knives, ladders, stepstools, box cutters, pallet jacks, and other equipment.
• Must wear an approved hat, hair net, and/or beard guard, and personal protective equipment.

Nice To Haves

• Associate’s degree in business, retail management, or a related field, or equivalent experience.
• Experience in grocery, fresh food retail, hospitality, or a high-volume specialty retail environment.
• Knowledge of inventory management systems and financial reporting.
• Bilingual skills.

Responsibilities

• Help monitor labor schedules to meet productivity and budget goals.
• Assist in maintaining accurate inventory levels, minimizing shrink, and supporting ordering processes.
• Act as a resource for team members and provide guidance in the manager’s absence.
• Model and coach “Impeccable Hospitality” by actively engaging guests and creating positive experiences.
• Help implement merchandising strategies and promotional plans to maximize sales and profitability.
• Assist in analyzing department financial and performance metrics.
• Collaborate with fellow department leaders to drive overall store success.
• Leverage available technology to perform assigned tasks.
• Act as manager when needed.

Benefits

• Team Member discount up to 40%.
• Early Earn Wage Access, providing access to up to 50% (maximum $500) of earned wages on demand per pay period.
• 401K contribution and company match.
• Financial Wellness Program.
• Personal time off and additional time-off purchase plans.
• Medical, dental, vision, disability, and life insurance for individuals, spouses, partners, and families.
• Discounts on pet insurance, daycare, event tickets, and more.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed