Produce/Dept Manager On Deck

Kroger•Nashville, TN

About The Position

Complete a 4–12 week training program (4–6 weeks for internal candidates and 8–12 weeks for external candidates) in preparation for assignment to a department manager position. The role involves traveling within the division to train and provide relief. Create an outstanding customer experience through exceptional service and maintain a safe, clean environment that encourages customers to return. Achieve department sales and profit goals while monitoring and controlling quality assurance standards. Direct and supervise department functions, duties, and activities, and support the day-to-day operations of Produce/Floral. Embrace the company's full, fresh, and friendly approach and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.

Requirements

Excellent oral and written communication skills.
Ability to handle stressful situations.
Basic math skills, including counting, addition, and subtraction.

Nice To Haves

High school diploma or GED.

Responsibilities

Collaborate with associates and promote teamwork to help achieve company and store goals.
Establish department performance goals and empower associates to meet or exceed targets.
Develop adequate scheduling to manage customer volume throughout operating hours.
Adhere to local, state, and federal laws, company guidelines, and food safety regulations.
Create a welcoming environment by answering customer questions about products in the department and throughout the store.
Develop and implement a department business plan to achieve desired results.
Create and execute sales promotions in partnership with store management.
Inform and educate department associates about current, upcoming, and special in-store promotions, especially those affecting Produce/Floral; stay current on present, future, and seasonal ads.
Prepare and submit seasonal critiques for the sales and merchandising supervisor, and implement the department's periodic promotional plan.
Maintain awareness of inventory and stocking conditions and note inventory discrepancies.
Schedule daily, weekly, and monthly price changes by updating shelf tags and promotional signs.
Plan, organize, and supervise the inventory process, and monitor and control department expenses.
Train department associates on inventory, stocking, and Computer Assisted Ordering (CAO).
Ensure proper temperatures in cases and coolers and maintain temperature logs; reinforce safety programs, follow safety procedures, identify unsafe conditions, and notify store management.
Practice preventive maintenance by inspecting equipment and notifying the appropriate department or store manager of items needing repair.
Report safety risks or issues and illegal activity, including robbery, theft, or fraud.
Supervise and coach direct reports, complete performance reviews, and provide feedback.
Perform the essential job functions with or without reasonable accommodation.