BAKERY/DEPT MANAGER ON DECK

The Kroger Co.•Hendersonville, TN

About The Position

Complete a 4–12 week training program (4–6 weeks for internal candidates and 8–12 weeks for external candidates) in preparation for assignment to a department manager position. Travel within the division to train and provide relief. Support the day-to-day functions of Bakery operations and direct and supervise all department functions, duties, and activities. Create an outstanding customer experience through exceptional service and maintain a safe, clean environment that encourages customers to return. Achieve department sales and profit goals while monitoring and controlling established quality assurance standards. Embrace “full, fresh & friendly,” encourage associates to deliver excellent customer service, and demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion, and safety.

Requirements

Excellent oral and written communication skills.
Ability to handle stressful situations.
Basic math skills, including counting, addition, and subtraction.

Nice To Haves

High school diploma or GED.

Responsibilities

Collaborate with associates and promote teamwork to help achieve company and store goals.
Establish department performance goals and empower associates to meet or exceed targets.
Develop adequate schedules to manage customer volume throughout operating hours.
Follow local, state, and federal laws, company guidelines, and food safety regulations.
Create a welcoming customer environment by answering questions about products sold in the department and throughout the store.
Develop and implement a department business plan to achieve desired results.
Create and execute sales promotions in partnership with store management.
Inform and educate department associates about current, upcoming, and special in-store promotions, particularly those affecting Bakery; stay current on present, future, and seasonal ads.
Prepare and submit seasonal critiques for the sales and merchandising supervisor, and implement the department’s periodic promotional plan.
Monitor inventory and stocking conditions and note discrepancies.
Schedule daily, weekly, and monthly price changes by updating shelf tags and promotional signs.
Plan, organize, and supervise inventory; monitor and control department expenses.
Train department associates on inventory, stocking, and Computer Assisted Ordering (CAO).
Ensure proper temperatures in cases and coolers and maintain temperature logs; reinforce safety programs, follow safety procedures, identify unsafe conditions, and notify store management.
Conduct preventive maintenance inspections and notify the appropriate department or store manager about equipment needing repair.
Report safety risks or issues and illegal activity, including robbery, theft, or fraud.
Supervise and coach direct reports, complete performance reviews, and provide feedback.
Travel within the division to train and provide relief.
Perform the essential job functions with or without reasonable accommodation.