PRODUCE/DEPT MANAGER ON DECK

The Kroger Co. • Nashville, TN

4d

About The Position

Complete a 4–12 week training program (4–6 weeks for internal candidates and 8–12 weeks for external candidates) in preparation for assignment to a department manager position. Travel within the division to train and provide relief. The role supports day-to-day Produce/Floral operations and directs and supervises all department functions, duties, and activities. It is responsible for creating an outstanding customer experience, maintaining a safe and clean environment, achieving department sales and profit goals, and monitoring established quality assurance standards. The manager embraces full, fresh & friendly service and encourages associates to deliver excellent customer service while demonstrating the company’s core values of respect, honesty, integrity, diversity, inclusion, and safety.

The role includes collaborating with associates and promoting teamwork, setting department performance goals, managing schedules in response to customer volume, complying with applicable laws and food safety regulations, and developing and implementing department business plans and promotional activities. It also oversees inventory, pricing, merchandising, expenses, associate training and performance, equipment maintenance, temperature controls, and safety reporting.

Requirements

• Excellent oral and written communication skills.
• Ability to handle stressful situations.
• Basic math skills, including counting, addition, and subtraction.

Nice To Haves

• High school diploma or GED.

Responsibilities

• Collaborate with associates and promote teamwork to help achieve company and store goals.
• Establish department performance goals and empower associates to meet or exceed targets.
• Develop schedules that manage customer volume throughout operating hours.
• Follow local, state, and federal laws, company guidelines, and food safety regulations.
• Help customers feel welcome and appreciated by answering questions about products in the department and throughout the store.
• Develop and implement a department business plan to achieve desired results.
• Create and execute sales promotions in partnership with store management.
• Inform and educate department associates about current, upcoming, and special in-store promotions, and stay current on present, future, and seasonal advertisements.
• Prepare seasonal critiques for the sales and merchandising supervisor and implement the department’s periodic promotional plan.
• Monitor inventory and stocking conditions and note discrepancies.
• Schedule daily, weekly, and monthly price changes by updating shelf tags and promotional signs.
• Plan, organize, and supervise inventory processes; monitor and control department expenses.
• Train department associates on inventory, stocking, and Computer Assisted Ordering (CAO).
• Ensure proper temperatures are maintained in cases and coolers and that temperature logs are kept.
• Reinforce safety programs, follow safety procedures, identify unsafe conditions, and notify store management.
• Inspect equipment preventively and notify the appropriate department or store manager of items needing repair.
• Report safety risks or issues and illegal activity, including robbery, theft, or fraud.
• Supervise and coach direct reports, complete performance reviews, and provide feedback.
• Perform the essential job functions with or without reasonable accommodation.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed