Bakery/Dept Manager On Deck

Kroger•Hendersonville, TN

About The Position

Complete a 4–12 week program (internal: 4–6 weeks; external: 8–12 weeks) in preparation for assignment to a department manager position. Travel within the division to train and provide relief. Create an outstanding customer experience through exceptional service, establish and maintain a safe and clean environment, achieve department sales and profit goals, monitor quality assurance standards, and direct and supervise department functions and activities. Support the day-to-day Bakery operations, embrace “full, fresh & friendly,” encourage excellent customer service, and demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion, and safety.

Requirements

  • Excellent oral and written communication skills.
  • Ability to handle stressful situations.
  • Basic math skills, including counting, addition, and subtraction.

Nice To Haves

  • High school diploma or GED.

Responsibilities

  • Collaborate with associates and promote teamwork to help achieve company and store goals.
  • Establish department performance goals and empower associates to meet or exceed targets.
  • Develop adequate scheduling to manage customer volume throughout operating hours.
  • Follow local, state, and federal laws, company guidelines, and food safety regulations.
  • Help customers feel welcome, important, and appreciated by answering questions about products in the department and throughout the store.
  • Develop and implement a department business plan to achieve desired results.
  • Create and execute sales promotions in partnership with store management.
  • Inform and educate department associates about current, upcoming, and special in-store promotions, particularly those affecting the Bakery department; stay current on present, future, and seasonal ads.
  • Prepare and submit seasonal critiques for the sales and merchandising supervisor, and implement the department’s period promotional plan.
  • Monitor inventory and stocking conditions and note discrepancies.
  • Schedule daily, weekly, and monthly price changes by updating shelf tags and promotional signs.
  • Plan, organize, and supervise inventory processes; monitor and control department expenses.
  • Train department associates on inventory, stocking, and Computer Assisted Ordering (CAO).
  • Ensure proper temperatures in cases and coolers and maintain temperature logs; reinforce safety programs, follow safety procedures, identify unsafe conditions, and notify store management.
  • Inspect equipment as part of preventive maintenance and notify the appropriate department or store manager of items needing repair.
  • Report safety risks or issues and illegal activity, including robbery, theft, or fraud.
  • Supervise and coach direct reports, complete performance reviews, and provide feedback.
  • Perform the essential job functions with or without reasonable accommodation.
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