Produce Department Team Leader - Earth Fare Fort Mill

Hulsing Enterprises•Fort Mill, SC

About The Position

The Produce Department Team Leader is a manager responsible for modeling Earth Fare’s mission, convictions, and purpose while developing and managing a successful department team. The role follows departmental operating procedures and works to meet or exceed financial goals for gross profit, shrink, sales, labor, and overhead. It also supports a clean, organized, and safe work environment. The Team Leader communicates Earth Fare’s vision, procedures, merchandising guidelines, and financial goals, with an emphasis on customer service, safety, and sanitation. They interview, select, train, and support team members and serve as a key holder for store operations. The position supervises and participates in in-house cut-fruit and vegetable production, ensures proper handling of organic products, and maintains product quality. The Team Leader may serve as Manager on Duty for up to five shifts per week, including opening and closing, according to store needs. The role includes ordering and receiving deliveries, scheduling, reviewing sales and movement reports and shrink reports, responding to emails, conducting monthly inventory, and identifying ways to reduce expenses. The Team Leader develops and maintains an attractive sales floor in accordance with Earth Fare merchandising guidelines and maintains cleanliness, sanitation, and organization throughout department fixtures, storage areas, work stations, freezers, and coolers.

Requirements

At least 2–3 years of experience working with produce and natural or organic products.
At least 1–2 years of experience in retail and/or a customer-service-oriented position.
Proven success managing shrink, sales, gross profit, and total department overhead in a similar environment.
Solid understanding of fruit and vegetable cutting, preparation, processing, and packaging procedures.
Knowledge of produce industry trends and common allergies and specialized dietary terms, such as gluten-free, vegan, and vegetarian.
Understanding of food safety, sanitation, and proper storage and display of organic products.
Proficiency with Microsoft Office programs, including Excel and Outlook.
Ability to learn and use a Falcon handheld computer scanner.
Ability to lift up to 50 pounds; bend, reach, stoop, kneel, and squat; and push, pull, and maneuver heavy loads.
Ability to stand and remain on one’s feet during the workday.

Nice To Haves

Perishable experience.
OSHA ServSafe Certification.

Responsibilities

Communicate Earth Fare’s vision, standard operating procedures, merchandising guidelines, and financial goals to team members, emphasizing customer service, safety, and sanitation.
Interview, select, train, and support team members.
Act as a key holder to support overall store operations.
Supervise and participate in the production of the in-house cut-fruit and vegetable program.
Ensure proper handling of organic products and maintain high standards of quality control.
Serve as Manager on Duty for up to five shifts per week, including opening and closing the store, based on business needs.
Order and receive deliveries and prepare team schedules.
Review daily and weekly sales and movement reports, shrink reports, and emails, and respond accordingly.
Conduct monthly department inventory and continually identify ways to reduce expenses.
Develop and maintain an attractive sales floor using Earth Fare merchandising guidelines.
Maintain cleanliness, sanitation, and organization of department fixtures, storage, work stations, freezers, and coolers.
Manage department financial performance, including gross profit, shrink, sales, labor, and overhead.