Produce Clerk

WinCo Foods•Pomona, CA

About The Position

The Produce Clerk sets up and maintains the department according to company standards, ensures product quality and selection, and consistently provides friendly, courteous service to internal and external customers. The role includes receiving and handling produce, merchandising products for freshness and quality, maintaining clean and appealing work and storage areas, and helping ensure a safe and secure work environment. The position generally works 6–8 hour shifts between 4:00 a.m. and 11:00 p.m. Other related duties may be assigned or needed.

Requirements

Perform basic math, including addition, subtraction, division, and multiplication, and compute weights and measures.
Work varied shifts in a 24/7 operation, including nights, weekends, and holidays.
Visually inspect products and displays and read written material.
Communicate in writing to others.
Frequently reach, lift, and maneuver objects of varying dimensions and weights up to 50 pounds.
Push and pull fully loaded hand trucks and pallet jacks.
Stand for long periods, walk and move rapidly, and bend, twist, and turn frequently.
Perform safe, quick movements and operate related equipment with manual dexterity and hand-eye coordination.
Work with hands exposed to ice, moisture, fruits, and vegetables.
Learn proper handling, preparation, seasonality, perishability, product safety, sanitation procedures, and department policies.
Wear hats, hairnets, gloves, and other personal protective equipment as required.
Be at least 16 years of age.
Perform primary duties efficiently and accurately.
Obtain Food Handlers Certification as required by state law.

Responsibilities

Welcome, engage, serve, and thank customers while providing fast, friendly, enthusiastic service.
Address and resolve customer concerns promptly, including replacing bad product, expediting returns or refunds, locating items, and helping customers find them.
Verify incoming orders against invoices and report shortages and claims to ensure proper billing.
Break down loads, date products, cut cases, stack, price, and mark merchandise.
Maintain the produce storage area.
Handle products properly to minimize damage and spoilage.
Build produce displays, rotate stock, discard outdated or spoiled products, and ensure products are properly priced and signed.
Maintain the cleanliness and appearance of the work area, storage area, and selling floor.
Help ensure a safe and secure work environment.
Perform duties with honesty and integrity and carry out other duties as assigned or needed.