Produce Clerk

PAQ•Fairfield, CA
•Onsite

About The Position

The Produce Clerk provides prompt, courteous, and efficient customer service while maintaining the produce department’s presentation and assisting with inventory and stocking. The role includes receiving, pricing, rotating, displaying, and replenishing produce according to approved procedures, as well as maintaining product freshness and quality. The clerk works throughout grocery-store areas, including the sales floor, backrooms, and refrigerated storage areas, in a fast-paced environment with regular customer and team-member interaction. On-the-job training is provided; prior experience is not required.

Requirements

  • High school diploma or equivalent.
  • No prior experience is required; on-the-job training is provided.
  • Basic understanding of produce products and handling techniques.
  • Familiarity with retail stocking procedures and inventory management.
  • Knowledge of health and safety regulations related to food handling.
  • Excellent customer service skills.
  • Basic math skills for weighing and pricing.
  • Strong organizational and time-management skills.
  • Effective verbal communication skills for interacting with customers and team members.
  • Attention to detail for accurate stocking and labeling.
  • Ability to adjust to changing situations, handle multiple demands, and work with diverse personalities.
  • Ability to make informed decisions quickly, including in high-pressure situations.
  • Desire to meet and exceed customer expectations and create a positive shopping experience.
  • Ability to perform physical tasks, including stocking, lifting boxes, and standing for extended periods.
  • Ability to stand and walk for extended periods, typically during 8-hour shifts.
  • Ability to lift and carry items up to 25 pounds frequently and up to 50 pounds occasionally.
  • Ability to perform repetitive reaching, bending, stooping, squatting, and product-handling motions.
  • Ability to perform tasks requiring fine motor skills when handling small objects.
  • Ability to communicate clearly with customers and team members and move quickly and efficiently to assist customers and manage workload.
  • Physical stamina to work in a fast-paced environment.
  • Availability to work weekends, evenings, and holidays.

Nice To Haves

  • Previous retail or customer service experience.

Responsibilities

  • Follow approved procedures for receiving, pricing, and stocking products to ensure accuracy, quality, and proper rotation.
  • Replenish fruits, vegetables, and other produce department items as assigned.
  • Move products into and out of storage areas, including refrigerated storage boxes, for proper display and storage.
  • Assist with inventory control to maintain freshness, quality, and turnover and minimize out-of-stock or overstocked products.
  • Handle damaged and spoiled products according to company policy and help control damaged goods.
  • Monitor expiration dates on labeled goods to ensure fresh products are available for purchase.
  • Maintain a clean, attractive, and friendly department.
  • Provide prompt, courteous, and efficient customer service.
  • Perform other duties as assigned.
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