Produce Clerk

New Leaf • Capitola, CA

8d

About The Position

The Produce Clerk cleans, trims, packages, processes, rotates, and stocks produce, provides exceptional customer service, and contributes to a positive, collaborative team environment. The role supports produce department opening and closing, helps customers choose products, maintains attractive displays, and keeps department products and supplies clean, organized, accurately priced, and properly rotated. The clerk follows company policies and applicable food safety and regulatory requirements, organic standards, merchandising standards, and sustainability practices. The position also requires adapting tasks as department priorities change and notifying management of issues affecting customers, safety, productivity, or store operations.

This is a customer-service-driven position requiring basic reading, math, and the ability to follow verbal and written instructions and exercise sound judgment. Previous customer service, food service, retail, grocery, or produce experience is preferred. The work takes place in a grocery store and involves frequent standing and walking, handling produce and supplies, and using department tools and equipment. The environment may include wet or slippery surfaces, moderate noise, controlled cooler and freezer temperatures, outdoor work depending on location, and exposure to allergens or chemicals. Reasonable accommodations will be made to qualified applicants and employees with disabilities as required by applicable law.

Requirements

• Basic ability to read and interpret documents.
• Basic math and computation skills.
• Ability to read, understand, and follow verbal and written instructions.
• Ability to exercise good judgment.
• Ability to speak, read, and understand English is preferred.
• Ability to frequently and up to continuously stand and walk throughout the shift; sitting is seldom required.
• Ability to lift 1–10 pounds continuously and 11–50 pounds frequently; carry 1–20 pounds frequently and 21–50 pounds occasionally; push or pull 1–30 pounds frequently and 31–80 pounds occasionally; and perform the described bending, twisting, reaching, grasping, and squeezing tasks.
• Previous customer service, food service, retail, or grocery experience is preferred.
• Previous produce experience in a retail, farm, or distribution environment is preferred.

Nice To Haves

• Previous customer service, food service, retail, or grocery experience.
• Previous produce experience in a retail, farm, or distribution environment.
• Ability to speak, read, and understand English.

Responsibilities

• Prepare the Produce department for store opening and closing.
• Assist customers with product selection, share product knowledge, and make recommendations based on customer needs.
• Clean, trim, package, price, rotate, and stock produce products.
• Build displays and arrange products attractively, highlighting featured, unique, and seasonal items.
• Stock, rotate, and face products with attention to product quality and expiration dates.
• Handle damaged and spoiled products according to company policy.
• Receive and unload merchandise; check its quality, count, and condition, and communicate issues to management and the merchandising team.
• Complete customer special orders and provide follow-through as needed.
• Maintain cleanliness, organization, and rotation of department areas, products, and supplies.
• Maintain accurate pricing and signage that meet merchandising standards.
• Comply with company organic standards, food safety policies, and applicable regulatory requirements.
• Understand and comply with shift-specific guidelines, tasks, and responsibilities.
• Stay aware of current advertisements, promotions, holidays, and events.
• Develop familiarity with department products, including labeling, recommended uses, and vendor or supplier information, and continue learning.
• Notify the department manager or Manager on Duty of customer service, safety, productivity, security, or other issues that may adversely affect the store.
• Work cooperatively with team members, manage time, adapt to changing priorities, conserve company resources, and follow company values and policies.
• Contribute to store cleanliness and maintain equipment.
• Perform other tasks and duties as assigned.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed