Produce Clerk

Fresh Thyme Market•Portage, MI

About The Position

The Produce Clerk keeps the Produce Department stocked, clean, organized, and safe during business hours. The role includes assisting customers with purchases and product selection, maintaining a friendly and energetic demeanor, and following the Produce Department’s procedural guidelines. Team members are also expected to support sales and customer service, maintain a positive attitude, and work cooperatively with others. The clerk stocks and presents produce and floral products, rotates and organizes inventory, and checks that tags and prices are accurate. The position also involves receiving and inspecting shipments, maintaining product knowledge, supporting the cut fruit and vegetable program, and contributing to department sales and profitability. The clerk uses department equipment and performs cleaning, inventory preparation, and other assigned duties. The job requires adapting to a busy retail environment and varied hours or days as business needs dictate. Physical demands include prolonged standing and walking, frequent reaching and balancing, occasional bending, climbing, crawling, crouching, kneeling, lifting and carrying up to 50 pounds, and occasional pushing and pulling. Some exposure to extreme temperatures is possible.

Requirements

High school diploma or equivalency degree.
Maintain the highest level of customer service.
Adapt to a changing, high-volume retail environment and work in a cross-functional team environment.
Take initiative when problems arise and adapt to a variety of situations.
Demonstrate attention to detail and prioritize work to meet deadlines.
Have strong verbal communication and interpersonal skills for working with peers and senior management.
Multitask and maintain strong organizational skills.
Support and contribute to team goals.
Be able to work varied hours and days as business dictates.
Be familiar with Health Department guidelines and regulations applicable to grocery retail.
Have basic knowledge of math, weights, and measures.
Be able to push and pull fully loaded hand trucks and use box cutters.
Understand proper handling, preparation, seasonality, and appropriate shelf life of products.

Nice To Haves

Preferred 1–2 years of grocery retail experience in Floral department processes and procedures.
Previous experience in the natural foods industry is a plus.

Responsibilities

Keep the produce department, floral area, storage area, and work area clean and safe; clean shelves and products, manage spills and debris, and sweep floors.
Stock and present produce and floral products, including rotating, facing, filling, and organizing items according to department schematics; ensure tags and prices are accurate.
Respond positively to customer inquiries and assist with purchases, information, and product selection, including selling and cross-selling products.
Receive, inspect, and log products for shipment accuracy, temperature, and quality.
Monitor point-of-purchase signs and maintain recipe cards, product coupons, promotional materials, and information about complementary foods.
Operate equipment such as knives, scales, wrappers, compactors, garbage disposals, pallet jacks, and hand trucks.
Participate in pre-inventory preparation, including managing back stock and confirming tags match products.
Participate in and run the cut fruit and vegetable program.
Take responsibility for department sales and profitability.
Maintain strong product knowledge and knowledge of product preparation.
Walk the department regularly to maintain an organized, sanitary, and clean appearance.
Perform other duties as assigned.
Provide customer service, support sales, maintain a positive attitude, and contribute to team goals.