Produce Clerk

Kroger•Draper, UT

About The Position

The Produce Clerk creates an outstanding customer experience through exceptional service and helps maintain a safe, clean environment that encourages customers to return. The role assists the department manager in reaching sales and profit goals and monitors established quality assurance standards. The Produce Clerk supports the Customer 1st strategy and demonstrates the company’s core values of respect, honesty, integrity, diversity, inclusion, and safety. The position involves assisting customers with produce questions and recommendations, preparing produce platters and trays, and ensuring merchandise is properly inspected, packaged, labeled, stocked, and inventoried. The Produce Clerk also maintains appropriate temperatures in cases and coolers, follows safety procedures, reports issues to management, and works cooperatively in a fast-paced environment.

Requirements

Ability to handle stressful situations.
Effective communication skills.
Knowledge of basic math, including counting, addition, and subtraction.
Current food handlers permit once employed.

Nice To Haves

Comparable retail experience.
A second language, in speaking, reading, and/or writing.

Responsibilities

Role model the 3A’s of Friendly: acknowledge, assist, and appreciate customers.
Promote Corporate Brands to customers.
Promote trust and respect among associates.
Create a welcoming environment by answering customer questions about products sold within the department and throughout the store.
Gain and maintain knowledge of department products, respond to questions, and make product suggestions.
Assist with preparing produce platters and trays.
Inform customers of produce specials.
Recommend items to help customers get the products they want and need.
Prepare, package, label, and inventory merchandise adequately.
Inspect products for quality and freshness and take appropriate action when needed.
Label, stock, and inventory department merchandise.
Report product ordering or shipping discrepancies to the department manager.
Maintain a positive attitude.
Stay current with present, future, seasonal, and special advertisements.
Ensure proper temperatures are maintained in cases and coolers and maintain temperature logs.
Comply with safety procedures, reinforce safety programs, identify unsafe conditions, and notify store management.
Inspect equipment for preventive maintenance and notify the appropriate department or store manager of items needing repair.
Notify management of customer or employee accidents.
Report safety risks or issues and illegal activity, including robbery, theft, or fraud, to store management.
Work cooperatively in a fast-paced and sometimes stressful environment.
Manage conflict in a reasonable, nonconfrontational, and cooperative manner.
Handle customer and business information honestly and with integrity.
Follow directions and seek assistance when necessary to resolve customer and business issues.
Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults.