Produce Assistant Manager

Fresh Thyme Market•St. Peters, MO

15d

About The Position

The Produce Assistant Manager plans, directs, and supervises team members in the day-to-day operation of the produce department. The role supports exceptional customer service and department profitability through ordering, receiving, stocking, displaying, pricing, and maintaining produce. It also helps ensure department cleanliness and compliance with food-safety procedures. In the Department Manager’s absence, this position supervises, trains, and manages the department team. It supports staffing and hiring, team-member development and succession planning, performance and disciplinary processes, and achievement of sales, labor, margin, and P&L goals. The role requires reliable attendance, completion of required certifications, and adherence to safe-work practices.

Requirements

High school diploma or equivalent.
2–3 years of related retail experience.
One year of management experience.
Ability to communicate clear and precise direction to team members.
Ability to resolve conflict by addressing root-cause issues.
Ability to manage multiple tasks.
Ability to analyze financial and statistical information and use it to make informed decisions.
Ability to consult with customers on matters related to the department.
Ability to lead an organization that practices safe work at all times.
Ability to mentor team members, including those in hourly positions.
Successful completion of all required certifications.
ServSafe certification.

Nice To Haves

Previous experience in the natural foods industry.

Responsibilities

Assist with scheduling, staffing selection, and hiring to meet staffing needs.
Support succession planning by identifying development needs, providing career paths, and participating in promotion decisions.
Support disciplinary actions and make recommendations concerning discharge.
Work toward budgeted P&L goals, including sales, labor, and margin plans.
Review sales goals, supply costs, stock-loss and shrink results, and related goals.
Model exceptional, fast, and friendly customer service; review customer surveys and feedback.
Prepare, package, stock, and display merchandise appropriately, and comply with price changes.
Maintain food-safety compliance and order manually ordered items.
In the Department Manager’s absence, supervise, train, and manage the department team.
Ensure products are stocked, rotated, faced, and merchandised according to department procedures, including washing, bundling, and trimming.
Remove inferior or out-of-code products from sale and display.
Ensure products are accurately priced and sale prices are current.
Consult with customers about department products when needed.
Execute advertising-set requirements, including signage.
Keep the backroom neat and organized and meet or exceed department sales-floor condition expectations.
Ensure department team members are trained in all aspects of their jobs and complete required training.
Promote a safe work environment and maintain reliable, consistent attendance.
Use the production planner and Fresh Dashboard appropriately.
Perform other daily tasks as required.