Procurement Digital Transformation Lead | Hybrid NY

HF Management Services•New York, NY

10d•Hybrid

About The Position

The Procurement Digital Transformation Lead develops and executes the digital procurement roadmap to enable Enterprise Procurement to operate as a scalable, data-driven, and AI-enabled function. The role translates procurement strategy and operating-model requirements into technology, automation, workflow, and digital capabilities that improve efficiency, governance, stakeholder experience, and enterprise value. It leads procurement technology initiatives, process digitization, automation, AI-enabled capabilities, and adoption of modern procurement tools in collaboration with Procurement teams and cross-functional partners. The lead also partners with Procurement Operations and the COE to transition repeatable work toward automated and digitally enabled execution. This role is the functional lead for procurement technology capabilities across the Source-to-Pay lifecycle, including sourcing, contract lifecycle management, supplier and vendor management, analytics, intake, and workflow automation. It partners with technology teams and vendors on requirements, system design, configuration, testing, deployment, and enhancement, while supporting governance, data standards, consistent processes, operational scalability, reporting, and digital insights. The lead directs transformation initiatives from business case and requirements definition through implementation, adoption, stabilization, and benefits realization. The role establishes appropriate governance, controls, monitoring, and human oversight for automated and AI-enabled procurement processes; coordinates cross-functional delivery; enables user adoption; and reports on progress, maturity, risks, adoption, and realized value. The position follows a hybrid schedule, reporting to the 100 Church Street, New York City office every Tuesday, Wednesday, and Thursday.

Requirements

Bachelor's degree in Business Administration, Information Systems, Supply Chain Management, Information Technology, Engineering, or equivalent experience.
Minimum 5–7 years of experience in procurement transformation, digital transformation, procurement technology, business transformation, process improvement, or related disciplines.
Demonstrated experience implementing or enhancing procurement or enterprise technology platforms and leading cross-functional transformation initiatives.
Strong understanding of Source-to-Pay processes, workflow automation, procurement operating models, process design, and digital enablement.
Experience translating business requirements into technology, automation, or process solutions and driving organizational adoption.
Excellent project management, analytical, communication, change management, and stakeholder engagement skills.
Must adhere to a hybrid work schedule, reporting to the 100 Church Street, NYC office every Tuesday, Wednesday, and Thursday.

Nice To Haves

Master's degree (MBA, Information Systems, or related discipline).
PMP, Lean Six Sigma, Prosci Change Management, CPSM, CIPS, or equivalent professional certification.
Experience with enterprise procurement and workflow platforms such as Workday, Coupa, SAP Ariba, Icertis, ServiceNow, Microsoft Power Platform, or similar technologies.
Experience implementing AI-enabled procurement, intelligent automation, robotic process automation (RPA), digital workflow, or analytics solutions.
Healthcare payer, managed care, or other highly regulated industry experience.
Experience supporting supplier or vendor management technology, scorecard automation, digital governance, or performance reporting capabilities.

Responsibilities

Develop and maintain the enterprise Digital Procurement Roadmap aligned with procurement strategy, operating-model priorities, and business objectives.
Translate procurement capability requirements into prioritized technology, automation, analytics, and digital enablement initiatives across the Source-to-Pay lifecycle.
Develop business cases, implementation roadmaps, and value propositions for procurement technology investments and capability enhancements.
Evaluate emerging procurement technologies, AI capabilities, and digital solutions to improve scalability, decision-making, compliance, and stakeholder experience.
Monitor roadmap milestones, expected benefits, adoption targets, and procurement maturity objectives.
Serve as functional lead for procurement technology capabilities, including Source-to-Pay, sourcing, contract lifecycle management, supplier and vendor management, analytics, intake, and workflow automation solutions.
Partner with Information Technology, Enterprise Architecture, Information Security, and technology vendors to define functional requirements and support system design, configuration, testing, deployment, and enhancement.
Ensure procurement technology solutions support enterprise governance, data standards, user experience, process consistency, and operational scalability.
Partner with Procurement Intelligence to enable dashboards, supplier and vendor scorecards, performance reporting, and actionable digital insights.
Support digital tools and reporting for Vendor Management governance, including scorecards, QBR reporting, action tracking, and risk and performance visibility.
Lead end-to-end process digitization and automation initiatives across Procurement with the Procurement Operations Hub and COE.
Identify repetitive, rules-based, and high-volume activities suitable for workflow automation, intelligent automation, AI-enabled solutions, or digital workforce execution.
Design and implement AI-enabled procurement capabilities to improve productivity, quality, cycle time, decision support, and stakeholder experience.
Partner with the Procurement Operations Hub to transition repeatable Source-to-Pay activities toward automated execution while maintaining controls, service quality, and exception management.
Establish governance, controls, monitoring, and human oversight for AI-enabled procurement processes and digital workforce capabilities.
Lead procurement transformation initiatives from business case and requirements definition through implementation, adoption, stabilization, and benefits realization.
Develop project plans, implementation roadmaps, resource requirements, risk assessments, and executive communications for digital procurement initiatives.
Coordinate cross-functional teams across Procurement, Information Technology, Finance, Legal, Compliance, Information Security, and business stakeholders.
Develop training, communications, user guidance, and change-management activities to drive adoption of new technologies, automated workflows, and standardized digital processes.
Promote innovation, digital fluency, continuous learning, and responsible AI adoption across Procurement.
Serve as the primary digital procurement partner to Category Management, Vendor Management, the Procurement Operations Hub, Procurement Intelligence, and other COE capabilities.
Ensure digital procurement initiatives comply with enterprise security, privacy, risk, regulatory, technology, and procurement governance requirements.
Develop and monitor KPIs for technology adoption, automation effectiveness, cycle-time improvement, process standardization, user experience, and benefits realization.
Provide procurement leadership with transparent reporting on transformation progress, digital maturity, risks, dependencies, adoption, and realized value.
Identify continuous improvement opportunities through process performance data, stakeholder feedback, benchmarking, and emerging digital procurement practices.