Proctor, Computer Laboratory

Alcorn State University•Lorman, MS

About The Position

The Proctor, Computer Laboratory monitors computer laboratories and advises, guides, and trains laboratory users on computer equipment. The role provides technical assistance to patrons, follows established standards, procedures, and controls, safeguards property, and troubleshoots and repairs computer equipment as needed. Other related duties may be assigned. Alcorn State University is committed to providing equal employment opportunities without discrimination based on protected characteristics and will not tolerate harassment or sexual harassment. This policy applies to employees, consultants, applicants, and those making employment decisions.

Requirements

  • Bachelor’s degree in Computer Science, Technology, Business, or a related area.
  • One year of related experience.
  • Knowledge of various computer software applications.
  • General knowledge of library policies, procedures, and techniques.
  • Knowledge of office practices and procedures.
  • Skill in operating various software applications and auxiliary equipment associated with computers.
  • Ability to troubleshoot hardware.
  • Ability to use Microsoft Office products, including Outlook, PowerPoint, and Excel.
  • Effective verbal, written, and interpersonal communication skills.
  • Ability to work independently without direct supervision.
  • Ability to plan, schedule, and organize work.
  • Ability to handle multiple tasks concurrently.

Responsibilities

  • Monitor computer laboratories.
  • Provide advice, guidance, and training to laboratory users regarding computer equipment.
  • Provide technical assistance to computer lab patrons.
  • Comply with established standards, procedures, and controls.
  • Safeguard property.
  • Troubleshoot and repair computer equipment as needed.
  • Perform other related duties as assigned.
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