Processor - Orlando

Dream Finders Homes•Orlando, FL

About The Position

The Processor is responsible for handling loan files from submission through submission to closing. The role coordinates processing, processing support, and administrative functions across teams, working closely with underwriting, loan officers and their teams, and the Processing Supervisor to complete work promptly and in accordance with operating policies and procedures. The Processor reports directly to the Processing Supervisor. The role includes reviewing loan information, communicating document requirements, obtaining third-party information, evaluating agency-eligible transactions using applicable systems, and coordinating with underwriting and closing. The Processor also supports post-closing requests, maintains loan data and document integrity, and communicates regularly with sales, borrowers, and referral sources to support customer service and timely loan sales.

Responsibilities

Review and analyze credit, income, assets, and collateral upon receipt of a loan to identify underwriting needs.
Communicate document requirements and conditions to borrowers and referral sources in accordance with corporate communication policies.
Obtain credit supplements, employment and deposit verifications, fraud-alert clearances, title commitments, transcripts, appraisals, builder documentation, and other third-party information to validate application data.
Use DU, LP, and GUS to evaluate agency-eligible transactions.
Review findings and determine the documentation and supporting information needed for underwriting approval.
Coordinate with underwriting and closing departments to facilitate efficient, compliant transactions.
Respond to post-closing requests for additional documentation or system updates to support timely loan sales.
Conduct weekly pipeline meetings with sales and provide regular communication to support a team approach and strong customer service.
Obtain licensing and certifications when requested by management, such as NMLS licensing, bond certifications, and other educational certifications.
Process an average of 14 closed loan files per month.
Review initial submissions from sales within 48 hours and provide the borrower with a welcome call and follow-up email.
Submit loans to underwriting within five business days of receipt.
Represent JET with a high level of customer service and professionalism.
Maintain loan-level data and document integrity throughout the processing lifecycle.
Submit closing disclosure requests to closing at least seven business days before closing.
Resubmit loans for CFD or CTC at least six days before closing.