Processor- Home Equity

The J.G. Wentworth Company•UNAVAILABLE, UNAVAILABLE

12h•Hybrid

About The Position

JG Wentworth is seeking a highly organized, detail-oriented Processor to join our Home Equity Cashout (HEC) team. Our Home Equity Cashout product provides homeowners with a unique opportunity to access the equity in their homes without taking on additional monthly loan payments or debt obligations. As a Processor, you will play a critical role in guiding customers through the funding process from application to closing, ensuring each application is handled efficiently, accurately, and in compliance with regulatory and company requirements. This position requires strong analytical skills, exceptional attention to detail, and a commitment to delivering an outstanding customer experience. You will collaborate closely with applicants, Home Equity Specialists, Underwriters, and third-party vendors to facilitate timely approvals and closings. The ideal candidate has excellent communication skills, a strong understanding of financial documentation, the ability to work efficiently in a fast-paced environment, and a strong drive to help consumers achieve their financial goals.

Requirements

Minimum of two years of recent experience in mortgage processing, loan processing, financial services operations, or a related field.
Strong understanding of financial documentation and the ability to analyze information accurately.
Excellent verbal and written communication skills with the ability to effectively interact with customers and internal stakeholders.
Demonstrated ability to manage multiple priorities and deadlines in a fast-paced environment.
Strong analytical, critical thinking, and problem-solving capabilities.
High level of professionalism, business acumen, and attention to detail.
Ability to work independently while contributing effectively within a collaborative team environment.

Nice To Haves

Bachelor's degree preferred.
Proficiency with loan origination systems, CRM platforms, and standard business software applications is preferred.

Responsibilities

Review and evaluate Home Equity Cashout applications for completeness, accuracy, and compliance.
Provide consistent contact with applicants throughout the processing lifecycle, providing timely updates and support.
Coordinate with Home Equity Specialists, Underwriters, title companies, appraisers, and other third-party vendors to obtain required documentation and resolve outstanding conditions.
Collect, review, and analyze financial and property-related documents, including income verification, insurance information, credit reports, appraisals, and title documentation.
Ensure all files meet applicable regulatory requirements, internal policies, and investor guidelines.
Prepare and submit complete application packages for underwriting review and approval.
Actively manage a pipeline of applications, maintaining momentum and ensuring timely progression through each stage of the process.
Coordinate closing activities and assist in facilitating timely funding.
Maintain accurate and up-to-date records within the company's loan origination and workflow systems.
Deliver a high level of customer service while building trust and confidence with applicants.
Participate in ongoing training, coaching, and professional development opportunities.
Consistently meet or exceed individual performance metrics, quality standards, and productivity goals.