Home Equity Processor

PENAIR CREDIT UNIONPensacola, FL
$21 - $24

About The Position

The Home Equity Processor is responsible for proactively achieving high performance standards throughout the processing of HELOCs and Home Equity Loans. This role ensures regulatory compliance, timely and accurate member communication, and efficient loan closings, all in alignment with the credit union’s policies, procedures, and service expectations.

Requirements

  • One year to three years of similar or related experience.
  • A high school degree or equivalent
  • Courtesy, tact, and diplomacy are essential elements of the job. Work involves much personal contact with others inside and/or outside the organization for purposes of giving or obtaining information, building relationships, or soliciting cooperation.
  • Excellent organizational and editing skills
  • Attention to detail
  • Time management skills; telephone etiquette skills.

Responsibilities

  • Works with the member and Branch to determine the need and how to originate the home equity loan applications and aid in member applying for the loan request.
  • Reviews home equity loan application files to verify that application data is complete.
  • Maintains Home Equity pipeline and schedules closing with members.
  • Communicates underwriting decisions to members and branch associates.
  • Works with members and branch associates to clear underwriting conditions to reach a clear to close.
  • Clears underwriting conditions.
  • Orders title commitments, flood certifications, appraisals, loan verifications, mortgage insurance, verification of income, and updates Homeowners Insurance.
  • Completes and sends required RESPA/TRID disclosures.
  • Ensures that the members receive their appraisals within the allowed given timeline to meet expected closing dates.
  • Audit the mortgage loan application and file before passing the file to the Universal Closer to complete the closing process.
  • Collects and prepares information for use in discussions and meetings.
  • Organizes loan file for underwriter review.
  • Actively looks for other ways to help members involving working with other departments in the Credit Union.
  • Performs other job-related duties as assigned.

Benefits

  • Up to $15K available for continuing education
  • Student Loan Paydown
  • Adoption Assistance Reimbursement
  • Wellness Programs
  • Gym membership reimbursement
  • Formal Career Development Resources
  • Financial Wellness Resources
  • Purchase assistance with computers and fitness equipment.
  • Generous PTO Plan—20 days for new hires
  • Paid Maternal & Parental Leave
  • Competitive Retirement Plan
  • Competitive medical, dental & vision plans
  • Company paid Telehealth services.
  • Company paid Short Term Disability
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