Processing Technician

State of Connecticut•Wethersfield, CT

1d•Onsite

About The Position

The State of Connecticut, Department of Motor Vehicles (DMV) has a unique and exciting opportunity for you to join our team as a Processing Technician, for the DMV’s Commercial Vehicle Safety Division. This position is full-time, 40 hours/week, Monday-Friday 7:30a - 4:00p, located in Wethersfield, CT. The Connecticut DMV’s mission is to promote and advance public safety, security, and service through the regulation of drivers, their motor vehicles, and vehicle-related businesses.

Requirements

Three (3) years of clerical work experience.
One (1) year of the General Experience must have involved a full range of clerical duties.
Knowledge of office systems and procedures
Skills interpersonal skills; oral and written communication skills
Ability to compose effective correspondence and forms
read, comprehend and apply laws, regulations, and procedural guidelines
organize and coordinate workflow
articulate ideas and information effectively
perform research assignments
devise and maintain record keeping and filing systems
examine documents for accuracy and completeness
operate office equipment including computers, tablets, and other electronic equipment
operate office suite software

Nice To Haves

Experience preparing written correspondence.
Experience conducting research assignments.
Experience with Microsoft Office Suite, Excel, Word and Outlook.
Experience in researching laws and regulations.

Responsibilities

Review crash data reports and make corrections for proper submission to the FMCSA
Collect and file statistical information for the unit
Prepare court paperwork
Prepare correspondence with stake holders as directed
Assist the Analyst and Program Coordinator
Performs the most complex duties related to an agency’s clerical processing functions
Examines incoming materials for accuracy, completeness and conformance to state statutes and regulations
Makes corrections and/or additions
Devises follow up procedures to efficiently and effectively carry out activities
Initiates and maintains communications with a wide variety of resources to verify information and complete transactions including other state employees, offices and outside officials such as attorneys, judicial and social welfare officials or representatives
Interprets and applies state statutes and regulations relating to the particular processing service
Makes decisions as to case status, transaction permissibility or admissibility
Responds to internal and external inquiries for information and assistance
Sets up and maintains office procedures, filing and indexing systems and forms for office use and to meet recurring needs
Maintains calendars of due dates and initiates recurring work or special clerical projects accordingly
Maintains records and logs
Prepares status or statistical reports related to processing function
Assists in maintaining general files in support of processing function
Initiates correspondence in carrying out duties
Types correspondence, forms, file documentation, etc. in support of processing function
May process fees and maintain financial records
May lead lower level clerical employees assisting in carrying out processing responsibilities
Performs related duties as required