Processing Technician

State of Connecticut • Newington, CT

13h • Onsite

About The Position

The Connecticut Department of Transportation (CTDOT) is hiring a Processing Technician in the Bureau of Finance and Administration, Records Retention Unit. The position serves as the agency’s Records Management Liaison Officer, coordinating agency records-management activities and liaising with the Office of the Public Records Administrator. It leads the day-to-day operations of the Department’s Record Retention Center and supports the handling, storage, digitization, retention, and authorized destruction of agency records.

The role performs complex clerical processing work with statewide impact. It requires applying records-management procedures and relevant legal requirements, maintaining records and databases, communicating with internal and external customers, and coordinating the transfer of archival records. The position is located in Newington, Connecticut, and is scheduled Monday through Friday, 7:30 a.m. to 4:00 p.m., for 40 hours per week. Applicants must be current employees of the listed agency with at least six months of full-time or equivalent service and meet the stated minimum qualifications.

Requirements

• Three years of clerical work experience.
• At least one year of the general experience must have involved a full range of clerical duties; for state employees, this experience is interpreted at the level of an Office Assistant or Interpreter Clerk.
• College training may substitute for general experience at 15 semester hours per half-year of experience, up to a maximum of two years.
• Current State of Connecticut employee of the listed agency with at least six months of full-time or full-time-equivalent service, subject to applicable collective bargaining language.
• Knowledge of office systems and procedures.
• Interpersonal, oral communication, and written communication skills.
• Ability to compose effective correspondence and forms; read, comprehend, and apply laws, regulations, and procedural guidelines; organize and coordinate workflow; communicate ideas and information effectively; conduct research; devise and maintain record-keeping and filing systems; examine documents for accuracy and completeness; operate office equipment and electronic devices; and use office suite software.

Nice To Haves

• Experience in a records-management setting.
• Experience interpreting state statutes.
• Experience working independently and exercising independent judgment.
• Customer-service experience, including communication with internal and external customers.
• Experience with Microsoft Office and other records-management software.

Responsibilities

• Serve as the Records Management Liaison Officer, coordinating agency records-management activities and liaising with the Office of the Public Records Administrator.
• Lead day-to-day operations of the Department’s Record Retention Center, create internal guidelines, and share records-management information with agency personnel.
• Identify outdated or inaccurate retention schedules and prepare and submit agency-specific Records Retention Schedules (RC-50).
• Prepare and review RC-108 Records Disposal Authorization forms for destruction of official agency records.
• Ensure compliance with legal requirements related to records retention, including Litigation Hold notices and Freedom of Information requests.
• Handle and label boxes and oversized records for storage, including sorting, shelving, and shifting materials.
• Enter data in the Records Retention Center database and digitize records by scanning large volumes of records, including oversized maps, drawings, plans, and vouchers.
• Communicate with internal and external customers about incoming records, routine storage issues, record locations, and the destruction authorization process.
• Coordinate transfers of permanent or archival records to the State Archives or other public records storage facilities.
• Assist in other areas of Support Services and perform related duties as required.
• Examine incoming materials for accuracy, completeness, and compliance with statutes and regulations; make corrections or additions as needed.
• Develop follow-up procedures, maintain communications to verify information and complete transactions, and respond to inquiries.
• Interpret and apply applicable statutes, regulations, and procedural guidelines; make decisions concerning case status and transaction permissibility or admissibility.
• Set up and maintain office procedures, filing and indexing systems, forms, records, logs, calendars, and general files.
• Prepare status or statistical reports, initiate correspondence, and type correspondence, forms, and file documentation.

Benefits

• Professional growth and development opportunities.
• Healthy work/life balance.
• State employee benefits; details are available on the State Employee Benefits Overview page.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed