Processing Assistant - Transportation

Randolph County•Asheboro, NC

15h

About The Position

The Processing Assistant provides transportation services to children in DSS custody and supervises court-ordered family visitations. The position also prepares written reports documenting observations made during supervised visits. Transportation may also be provided to Work First clients, in coordination with the Work First Program, and to Medicaid clients through Non-Emergency Medicaid Programs. The role involves transporting foster children to and from family visits, safely operating a car or van, loading and unloading the vehicle, maintaining operational records, and conducting routine vehicle checks. During visits, the employee observes and documents interactions between children and their parents, guardians, caretakers, or extended family members; redirects behavior or assists with basic parenting skills when appropriate; and intervenes or ends a visit when necessary. The employee may be called to testify in court about observations made while supervising visits. Regular attendance and punctuality are essential, and the worker must be available to support transportation and supervision for court-ordered visits.

Requirements

Graduation from high school.
At least two years of office assistant or secretarial experience, with demonstrated possession of relevant knowledge, skills, and abilities; or an equivalent combination of training and experience.
Ability to safely operate a car or van.

Responsibilities

Transport foster children to and from family visitations and provide transportation to Work First and Non-Emergency Medicaid clients as assigned.
Safely operate a car or van to transport people or other items to designated locations.
Load and unload the vehicle, maintain operational records, and perform routine vehicle operator checks.
Supervise court-ordered visits between foster children and parents, guardians, caretakers, or extended family members.
Complete detailed and accurate documentation of supervised visits, including observed interactions, parenting skills, and behaviors that may indicate substance use.
Intervene during visits when necessary and end a visit if required.
Interact with children and family members to redirect behavior or assist parents with basic parenting skills when appropriate.
Discuss basic parenting practices and discipline techniques, and demonstrate or work alongside parents and children when needed.
Testify in court about observations made while supervising visits when called upon.
Maintain regular attendance and punctuality and be available to support transportation and supervision for court-ordered visits.