Processing Agreement Specialist

Primient•Decatur, IL

About The Position

The Processing Agreement Specialist (PAS) manages customer processing agreements, invoice pricing, contract administration, and futures-related activities for assigned toll customers. As a primary customer contact, the PAS ensures accurate pricing, maintains customer and contract data in SAP, supports audit compliance, and resolves invoicing issues in a timely manner. The role works closely with Sales, Finance, Customer Service, and Commodities teams to deliver strong customer service and maintain accuracy, efficiency, and operational excellence. Following the terms of customer agreements and contracts, the PAS coordinates customer communications; calculates invoice prices; enters and uploads pricing components into SAP; researches invoice questions and data requests; reviews issued invoices; and maintains customer contracts and pricing reconciliations. The role also prepares and distributes Corn Processing Agreement documents, gathers internal approvals, tracks customer updates in SAP, and handles financial settlement of reconciliations. Primient is a privately held producer of food and industrial ingredients made from plant-based, renewable sources, with locations across the United States, Mexico, Poland, and Brazil. The company describes its values as Safety, Excellence, Integrity, and Growth and emphasizes career development, inclusion, and belonging.

Requirements

Demonstrated experience performing detailed calculations, reconciling financial or pricing data, investigating discrepancies, and maintaining accurate records in an audit-controlled environment.
Proficiency in Microsoft Excel, including formulas, data validation, spreadsheet maintenance, and analysis.
Ability to interpret and administer complex customer agreements, pricing provisions, and internal approval requirements accurately.
Strong organizational, time-management, and prioritization skills, including the ability to manage multiple customer accounts, recurring deadlines, and issue-resolution activities.
Effective written and verbal communication skills and ability to collaborate with customers and cross-functional partners.
Accuracy and timeliness in invoice pricing.
Attention to detail and record keeping.
Ability to meet deadlines and regular reporting requirements.
Customer-first mindset.

Nice To Haves

Bachelor’s degree in Business, Finance, Accounting, Supply Chain, Agricultural Economics, or a related field; equivalent relevant education and experience will be considered.
Two or more years of experience in pricing, billing, contract administration, customer service, finance, commodity operations, or a related commercial support role.
Experience with SAP or a comparable ERP system.

Responsibilities

Coordinate and communicate with customers as specified in tolling agreements.
Calculate customer invoice pricing and accurately enter pricing components into SAP.
Research and resolve invoice issues and respond to data requests.
Provide customers with accurate and timely invoice price calculations.
Create new price spreadsheets when needed.
Upload accurate and timely customer pricing components into SAP monthly or quarterly.
Periodically review issued invoices to verify data and resolve issues.
Create and maintain customer contracts in SAP, including annual master contracts and subsequent child contracts.
Create and maintain customer pricing reconciliations, calculate their financial value, submit them to internal business partners for required approvals, and retain documentation for audit review.
Manage financial settlement of pricing reconciliations with customers.
Create and distribute Corn Processing Agreement documents based on contracts and Commercial input.
Gather and document audit-required approvals from internal business partners.
Track, manage, and resolve customer updates in SAP.