Processing Agreement Specialist

Primient•Decatur, IL

6d•$52,959 - $66,199

About The Position

The Processing Agreement Specialist (PAS) manages customer processing agreements, invoice pricing, contract administration, and futures-related activities for assigned toll customers. As a primary customer contact, the PAS ensures accurate pricing, SAP data management, audit compliance, and timely resolution of invoicing issues. The role collaborates with Sales, Finance, Customer Service, and Commodities teams to provide customer service while maintaining accuracy, efficiency, and operational excellence. The PAS administers customer agreements and contracts, calculates and maintains invoice pricing and pricing reconciliations, manages related SAP records, coordinates approvals and audit documentation, and resolves customer updates and invoicing issues. A bachelor's degree in a relevant field and two or more years of related experience are preferred; equivalent relevant education and experience may be considered.

Requirements

Demonstrated experience performing detailed calculations, reconciling financial or pricing data, investigating discrepancies, and maintaining accurate records in an audit-controlled environment.
Proficiency in Microsoft Excel, including formulas, data validation, spreadsheet maintenance, and analysis.
Ability to interpret and administer complex customer agreements, pricing provisions, and internal approval requirements accurately.
Strong organisational, time-management, and prioritisation skills, including managing multiple customer accounts, recurring deadlines, and issue resolution activities.
Effective written and verbal communication skills and ability to collaborate with customers and cross-functional partners.
Accuracy and timeliness in invoice pricing, attention to detail and record keeping, deadline awareness, regular reporting, and a customer-first mindset.

Nice To Haves

Bachelor’s degree in Business, Finance, Accounting, Supply Chain, Agricultural Economics, or a related field; equivalent relevant education and experience will be considered.
Two or more years of experience in pricing, billing, contract administration, customer service, finance, commodity operations, or a related commercial support role.
Experience with SAP or a comparable ERP system.

Responsibilities

Coordinate and communicate with customers in accordance with tolling agreements.
Calculate customer invoice pricing and accurately enter pricing components in SAP.
Research and resolve invoice issues and respond to data requests.
Provide customers with accurate and timely invoice price calculations and create new price spreadsheets as needed.
Upload customer pricing components into SAP monthly or quarterly, review issued invoices periodically, and resolve discrepancies.
Create and maintain annual Master contracts and subsequent child contracts in SAP.
Create and maintain pricing reconciliations for applicable customers, calculate their financial value, submit them for internal approvals, retain audit documentation, and settle reconciliations financially with customers.
Create and distribute Corn Processing Agreement documents based on contracts and Commercial input, and gather and document approvals required for audit.
Track, manage, and resolve customer updates in SAP.