Process & Technology Specialist

CHG Healthcare • Midvale, UT

5d

About The Position

CompHealth is seeking a Process & Technology Specialist to join its Sales Operations team. Sales Operations supports the company’s sales divisions by improving business processes and the tools used across the organization. The specialist will administer the sales technology stack, maintain dashboards and automations, and support the rollout of platforms and features. The position reports to the Director of Business Operations.

The role includes administering Salesforce, building KPI dashboards and inspection tools, identifying process automations, supporting platform rollouts, and coordinating AI tool adoption through training and documentation. The specialist will also coordinate day-to-day rollouts with CHG product and engineering teams, participate in user acceptance testing, and maintain standard operating procedures for the systems they administer.

The annual pay range is $66,200–$128,000, with compensation varying by work location and job-related factors such as knowledge, position level, and experience. Non-sales positions receive a base salary and short-term incentives through bonus plans, which may be paid monthly, quarterly, or annually. Flexible schedules, including work-from-home options, are available.

Requirements

• Working knowledge of CRM administration, such as Salesforce or similar, including user management, workflows, and data hygiene practices.
• Ability to build and maintain dashboards and reports without requiring deep technical or BI support.
• Process-minded and organized, with the ability to manage multiple automation and rollout workstreams at once.
• Clear communication skills and ability to support and train sales staff through technology and process changes.
• At least 3 years of experience in sales or business operations, CRM administration, or a related technical support role.
• Bachelor’s degree in business, information systems, or a related field, or equivalent experience.

Nice To Haves

• Hands-on experience or strong interest in AI tools and their application to process automation and training; direct experience using Claude is a plus.
• Preferred Salesforce Administrator certification or equivalent hands-on Salesforce configuration experience.
• Hands-on experience with Claude or a similar AI platform for workflow automation is strongly preferred.

Responsibilities

• Administer Salesforce day to day, including user access, field and workflow maintenance, and data hygiene enforcement.
• Build and maintain KPI dashboards and inspection tooling, including frontline-facing margin and productivity dashboards.
• Identify and build process automations across the sales technology stack, including pipeline stage triggers, alerts, and handoffs.
• Provide hands-on support for platform rollouts, including FOX to Lightning, the new CST tool, and ongoing PST feature releases.
• Lead hands-on AI tool adoption, including running training sessions, documenting use cases, tracking usage patterns, and surfacing gaps for leadership to evaluate.
• Serve as the tier-1 liaison to CHG product and engineering teams for day-to-day rollout coordination and user acceptance testing participation, escalating strategic decisions to leadership.
• Maintain process documentation and standard operating procedures for administered systems.

Benefits

• 401(k) retirement plan with company match.
• Medical and dental coverage.
• Onsite health centers, corporate wellness programs, and free behavioral health appointments.
• Flexible work schedules, including work-from-home options.
• Recognition programs with rewards including trips, cash, and paid time off.
• Paid parental leave, fertility coverage, adoption assistance, and marriage counseling.
• Free LinkedIn Learning courses and tailored training resources.
• Volunteer time off and employee-driven matching grants.
• Tuition reimbursement programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level