Process & Systems Analyst (S)

Brigham Young University – Hawaii

About The Position

This position is ideal for students who have begun gaining relevant experience and are building their skills through internships, part-time jobs, or significant projects. It is typically aimed at sophomores or juniors who have completed a combination of introductory and advanced coursework. The role assists with reviewing and documenting workflows, systems, and operational processes. It supports process improvement and system implementation projects through research, testing, and follow-up. The analyst helps prepare training materials, guides, and documentation for employees, and assists with tracking project tasks, timelines, and updates. Participation in meetings with departments and stakeholders to gather information and provide support is also a key function. Other job-related duties may be assigned.

Requirements

  • Must be skilled in Microsoft Suite products, and other programs as required.
  • Strong organizational, communication, and problem-solving skills.
  • Ability to learn new systems and processes quickly.
  • Ability to work independently and collaboratively in a professional environment.
  • Must have general knowledge of the Polynesian Cultural Center.
  • Must be fluent in the English language in both oral and written communication.
  • Must exemplify the university Honor Code, including the Dress and Grooming Principles and Expectations.

Nice To Haves

  • Prior administrative, customer service, or project support experience preferred but not required.
  • Coursework or experience in business, operations, information systems, project management, or related fields preferred.
  • Preference will be given to students who can work during academic breaks.

Responsibilities

  • Assists with reviewing and documenting workflows, systems, and operational processes.
  • Supports process improvement and system implementation projects through research, testing, and follow-up.
  • Helps prepare training materials, guides, and documentation for employees.
  • Assists with tracking project tasks, timelines, and updates.
  • Participates in meetings with departments and stakeholders to gather information and provide support.
  • Performs other job-related duties as assigned.

Benefits

  • Attractive work environment that supports diversity and excellence.
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