Process Improvement Analyst
OneBlood•Orlando, FL
•Onsite
About The Position
Provides process review, technical documentation, and validation support for Operations within a defined system. Collaborates with team members and SMEs to identify workflow issues, document processes, and support improvements through compliant procedures and structured testing.
Requirements
- Bachelor’s degree and 2 years of experience in related field.
- Demonstrated proficiency in technical writing, process mapping, and computer applications required.
- Exceptional knowledge of Biologics and Donor Services processes
- Exceptional knowledge of blood banking regulations
- Exceptional technical writing ability
- Proficient computer skills including Microsoft Office applications
- Ability to organize work for timely completion
- Ability to follow complex oral and written instructions
- Ability to speak, write, read and understand English
- Ability to communicate effectively orally and in writing
- Ability to establish and maintain effective and cooperative working relationships with those contacted in the course of work
Nice To Haves
- Prior experience in laboratory testing, blood products, biotherapies, or biologics manufacturing environments preferred.
- Six Sigma (Green Belt, Black Belt, Master Black Belt), Lean, ISO 9001, or ASQ (American Society for Quality) credentials preferred
Responsibilities
- Contributes to system implementations and transitions, including migration from legacy platforms to new operational systems
- Collaborates with SMEs to analyze current-state (“as-is”) workflows and design future-state (“to-be”) process maps and flowcharts, incorporating end-to-end donor flow and frontline operational workflows (e.g., phlebotomy processes)
- Develops process flows to support product and process design and identify changes, gaps, and operational impacts
- Creates and maintains technical documentation, including SOPs, validation test plans, technical specifications, data collection forms, and supporting reports
- Assesses process and system changes to determine impact and define testing strategies and validation requirements
- Designs and executes testing activities, including User Acceptance Testing (UAT) and validation, to ensure system functionality meets defined requirements
- Performs revalidation of functional processes and ensures proper integration, organization, and traceability of validation documentation
- Ensures blood manufacturing process systems are in compliance with regulatory agency requirements, company standards and current industry practice
- Proactively identifies, analyzes, and resolves process gaps, issues, and improvement opportunities
- Evaluates and updates system-related processes and SOPs as needed
- Implements process improvements and collects/analyzes data to support continuous improvement initiatives.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
