Process Excellence Consultant I

Trinity Health•Maywood, IL

3d•Onsite

About The Position

Bring your passion for process improvement to Loyola Medicine and partner with teams to improve quality, efficiency, and patient experience. Hours: Full-Time 1.0FTE (On-Site) Day Shift; M--F Locations: Maywood, IL; includes occasional travel to Gottlieb Memorial Hospital and MacNeal Hospital. About the Role In this role, the Operational Excellence Consultant will provide strategic and hands-on leadership to drive performance improvement initiatives across Loyola Medicine, a part of the Trinity Health system. This role supports stabilization, standardization, simplification, and sustainability of key operational and clinical processes. The OpEx Consultant II actively leads and mentors all levels within Loyola Medicine in developing problem solvers to improve patient care experience, regulatory goals, and all operational metrics such as patient safety, quality, cycle time, rework, financial stewardship, and employee satisfaction. Provides seasoned and expert guidance to the leaders of Loyola Medicine in the overall strategy, understanding, and deployment of Process Excellence. Fosters and support ongoing learning and collaboration to develop the internal muscle within organization to redesign care processes so they are cohesively connected. Develops, trains and mentors on process improvement methodologies with a heavy focus on Lean, Change Acceleration, Rapid Improvement Events and Six Sigma.

Requirements

Bachelor's Degree
Bachelor's degree in health administration or related field or equivalent combination of education and experience
Experience leading Lean transformation initiatives with demonstrated sustained results in process improvement and cultural change.
Strong knowledge of operations, financial analysis, and organizational development.
Lean Green Belt certified with advanced Lean training.
Six Sigma Green Belt; will have 1 year from hire date to obtain
Applicants for this position must be authorized to work for any employer in the U.S. We are unable to sponsor an employment visa for this position

Nice To Haves

Experience in clinical improvement initiatives is highly desirable.
Master's Degree

Responsibilities

Lead and facilitate process improvement initiatives that align with Trinity Health’s strategic goals in areas such as patient safety, care quality, cycle time, rework reduction, financial stewardship, and employee satisfaction.
Serve as an internal consultant to RHMs, providing expert guidance on the application of Lean, Six Sigma, Change Acceleration Process (CAP), and Rapid Process Improvement methods.
Develop and deliver training to build problem-solving capabilities across all levels of the organization.
Use data-driven approaches to identify performance gaps and recommend practical, sustainable solutions.
Collaborate with leadership to prioritize improvement opportunities and measure success through key performance indicators.
Support organizational readiness and change management activities to ensure adoption and sustainability of process changes.
Identifies and articulates process improvement opportunities.
Provides ongoing communication, consulting and analytical support to leaders, managers and associates relative to new opportunities and other issues.
Facilitates teams pursuing process improvements.
Motivates and coaches team toward desired outcomes.
Assists in training, mentoring and providing day-to-day guidance to team members or process owners.