Process Automation Lead

Richemont•Shelton, CT

2d•Onsite

About The Position

Richemont, one of the world leaders in the luxury sector, has various Houses specializing in jewelry, watches and high-end accessories. Each Maison proudly embodies a tradition of style, quality and craftsmanship and Richemont strives to preserve the heritage and identity specific to each of them. At the same time, we are committed to innovating and designing new products in line with the values of our Houses, through a process of permanent creativity. At Richemont Americas, we aspire to reflect the ever-changing world around us. We are proud to employ talent from many different backgrounds, experiences, and identities to build a continually evolving, inclusive community where the diversity of our colleagues and clients is rich and celebrated. We believe when inclusion is fully embraced and empowered, creativity and knowledge emerge to deliver excellence, advancing the community that is uniquely Richemont Americas. Process Automation Lead IT | Shelton Reports to: AVP App support and Operations Excellence Role Overview The Process Automation Lead is responsible for driving automation initiatives across the region, leveraging UiPath and federated solutions to improve efficiency, reduce manual effort, and enhance process reliability. This role operates within the Automation CoE, leading the identification, design, and deployment of automation solutions while ensuring governance, scalability, and alignment with enterprise standards. In addition, this role serves as the UiPath Regional Administrator, overseeing the platform’s governance, access management, and operational stability across the region.

Requirements

Strong analytical and problem-solving skills with an automation mindset
Excellent communication and stakeholder management skills
Proven ability to translate business processes into technical solutions
Strong organizational and time management capabilities, with the ability to manage multiple priorities
Experience with an RPA solution (development and/or administration) is required.
Familiarity with process documentation, business analysis, and system integration concepts
Ability to work independently while collaborating effectively within cross-functional teams
Experience in automation, RPA, or digital transformation initiatives
Continuous improvement mindset with a focus on efficiency and scalability.

Nice To Haves

UiPath RPA certification strongly preferred
Knowledge of UiPath or similar platform is a plus.
Exposure to Pega is a plus

Responsibilities

Identify, assess, and prioritize high-volume, repetitive processes suitable for automation across business functions.
Partner with business stakeholders and subject matter experts to document current processes and define automation requirements.
Design, develop, test, and deploy UiPath bots to automate manual processes and improve operational efficiency.
Ensure automation solutions are scalable, maintainable, and aligned with enterprise architecture and best practices.
Support and mentor other developers in bot development, testing, and deployment activities.
Drive continuous improvement by identifying opportunities for enhancements, optimization, and reuse of automation components.
Act as regional UiPath administrator, managing platform configuration, environments, and governance.
Oversee user access management, roles, and permissions to ensure compliance and security.
Monitor bot performance, job execution, and platform stability, ensuring timely resolution of issues.
Collaborate with global teams to align with CoD standards, release management, and platform upgrades.
Ensure adherence to governance frameworks, audit requirements, and documentation standards.
Manage bot scheduling, orchestrator configurations, and release deployments across environments.
Act as a bridge between business teams, CoE, and technical teams, translating business needs into automation solutions.
Facilitate communication and training to drive user adoption and understanding of automation capabilities.
Contribute to the development of process design documentation and knowledge repositories.
Support rollout strategies and post-go-live activities, including hypercare and continuous improvement cycles.