DT: Process Automation and Agility Change Agent
About The Position
Strategic Insight, Ltd., is seeking a Process Automation and Agility Change Agent to support our Digital Transformation Team. This position is a Hybrid work schedule. This opportunity offers the chance to contribute to digital strategy initiatives and develop innovative, cutting-edge data management techniques for a federal client. Candidates should be team players, critical thinkers, and problem solvers who enjoy working in a dynamic collaborative environment. Comfort in a fast-paced, dynamic, open, collaborative, and highly visual environment, and the ability to work on multiple projects with diverse stakeholders simultaneously, are critical. The ideal candidate is a technical expert with exceptional communication skills, ready to contribute to a diverse team. To be successful, you should be able to easily demonstrate your ability to solve problems, manage relationships, fail with humility, learn with curiosity, and always have something of value to contribute. Your role is to serve as a catalyst for change, bridging the gap between leadership's vision and its adoption by employees. You'll drive successful transformation by mitigating resistance, reducing disruption, and promoting a smoother transition to new technologies and processes. Your role is pivotal in our clients’ digital transformation journey.
Requirements
- Bachelor's degree in Business, Information Systems, or a related field
- 5+ years of experience in business analysis, process improvement, and/or change management
- Proven experience with agile methodologies (Scrum, Kanban, etc.) and process improvement frameworks (Lean, Six Sigma)
- Demonstrated experience with M365 tools (e.g., Power Automate, SharePoint) for process automation
- Applicants selected for this position may be subject to a Government Security Investigation and must meet the eligibility requirements for access to classified information at the Secret clearance level.
Nice To Haves
- Master's degree preferred
- PMP, Lean Six Sigma, or Prosci Change Management certification is a plus
Responsibilities
- Lead the identification and analysis of process inefficiencies and bottlenecks
- Develop and deliver change management exercises and workshops to support new process adoption
- Provide ongoing support and training to employees as they transition to new tools and workflows
- Advocate for the benefits of agility and automation, and act as a liaison between teams and leadership
- Build consensus around change initiatives by communicating benefits and addressing concerns
- Design and develop a comprehensive change management strategy for major organizational initiatives
- Willing to learn to orchestrate and manage multi-agent AI workflows for intelligent business operations
- Provide strategic direction and vision for process automation, ensuring alignment with overall business goals
- Mentor and coach other change agents and team members to foster a culture of continuous improvement
- Utilize predictive analytics to anticipate potential roadblocks and resistance, adjusting strategies proactively
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Number of Employees
1-10 employees
