Agility Lead - Marketing Automation Platform

JPMorgan Chase & Co.Columbus, OH

About The Position

Join our team to foster agile methodologies, encouraging a culture of innovation and high performance in a leading financial institution. As an Agility Lead in Consumer & Community Banking, you will play a significant role as a champion for the adoption and continuous improvement of Agile practices within our teams. Leveraging your deep knowledge of product development methodologies and Agile principles, use your expert guidance, mentorship, and support to teams to foster a culture of collaboration, innovation, and high performance. As a recognized subject matter expert, put your knowledge to use to work on complex issues, exercise considerable judgment, and make impactful decisions that shape the operational and business direction of your sub-function. Your leadership, communication, and coaching skills will be instrumental in empowering teams to deliver high-quality solutions efficiently and effectively, while continuously adapting to changing requirements and priorities.

Requirements

  • 5+ years of experience or equivalent expertise in a relevant domain, with a focus on coaching teams and individuals on agile methodologies and project management
  • Possess advanced knowledge of multiple product development lifecycle stages, methodologies, and best practices, enabling effective guidance and support for teams
  • Display advanced knowledge of agile delivery and multiple agile approaches, including Scrum, Kanban, Extreme Programming (XP), and scaling frameworks, monitoring agility metrics; with the ability to guide teams through complex projects, emphasizing iterative progress and adaptability
  • Possess excellent communication and interpersonal skills, with the ability to engage and influence stakeholders at various levels within the organization, effectively guiding group discussions and decision-making processes within the domain context
  • Ability to coach, mentor and influence people at various levels
  • Possess an executive presence and ability to coach multiple teams across the product
  • Possess technical and business acumen to work effectively within a cross-functional Agile team. Business and/or Technology leadership and practical delivery experience required
  • Clear understanding of the value of the 12 Agile principles and being able to influence the product organization and teams to align to those principles
  • Strong experience in Jira and Jira Align
  • Proven ability to influence the adoption of key product life cycle activities including discovery, ideation, experimentation, strategic development, requirements definition, and value management

Nice To Haves

  • Formal training on Agile coaching, such as recognized coaching certifications
  • Product Owner Certification such as CSPO, SAFe PO/PM or PSPO or verifiable equivalent experience. Experience with widely successful Agile techniques: User stories, Acceptance Criteria, Automated testing, value stream mapping etc.
  • Technical knowledge of preferred programming practices (BDD, TDD, ATDD, CI/CD, automation, etc.) in order to lead the team towards the right modern Agility solutions and improvements
  • Experience driving change within organizations and managing stakeholders across multiple functions

Responsibilities

  • Lead and coach teams to adopt and implement agile methodologies, and promote open communication and engagement among team members ensuring continuous improvement and alignment with organizational goals
  • Use advanced communication, facilitation, and presentation skills to manage and influence stakeholders while communicating organizational impediments to leadership
  • Develop and implement short to mid-term operational and transformation plans, prioritize tasks and manage resources to achieve product goals in a timely and efficient manner through the utilization of metrics and evidence-based decisions
  • Identify trends and generate original ideas to contribute to the development of new policies and best practices within the discipline
  • Work with the Area Product Owner/Product Manager/Tech Partner to align teams with product vision, sprint activities, reporting metrics and other necessary information
  • Foster a culture of innovation and continuous improvement across the organization
  • Lead teams on outcome-based planning and prioritization with frequent delivery to improve the objectives
  • Serve as a partner, facilitator, and trainer on operational excellence and demonstrate how they are utilized to improve outcomes
  • Utilize the metrics effectively to develop and communicate product strengths and areas of improvement
  • Collaborate with the Product Portfolio Operations to drive change and consistency across the portfolio and beyond

Benefits

  • competitive total rewards package including base salary determined based on the role, experience, skill set and location
  • commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions
  • comprehensive health care coverage
  • on-site health and wellness centers
  • a retirement savings plan
  • backup childcare
  • tuition reimbursement
  • mental health support
  • financial coaching
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