Process Assistant - Putaway Department

Rent the Runway•Arlington, TX

About The Position

The DFC Process Assistant manages workflow assignments for a specific department within a fulfillment and distribution environment while helping provide a positive employee experience. The role maintains working knowledge of department processes, supports associate onboarding and ramp-up after training, coordinates daily work with Operations Managers, and helps resolve workflow challenges. It also involves monitoring attendance and breaks, tracking labor hours and UPH, verifying SOP/PMV compliance, supporting department work as needed, and helping maintain an organized and safe work area. The assistant participates in safety initiatives, escalates violations and other issues to leadership, and takes on additional duties as assigned. The role requires urgency, attention to detail, and alignment with the company’s core values to support a world-class experience for associates and customers.

Requirements

  • Positive can-do attitude and excellent interpersonal skills.
  • Demonstrated problem-solving and analytical skills.
  • Demonstrated written and verbal communication skills across multiple levels.
  • Intermediate computer skills, including spreadsheet software.
  • Ability to operate warehouse tools and systems, such as scanners, ladders, and warehouse software.
  • Ability to work flex shifts, hours, nights, and weekends as business needs dictate.
  • Ability to lift up to 50 pounds based on the needs of the role.

Nice To Haves

  • Education beyond high school.
  • Prior experience leading teams.

Responsibilities

  • Maintain strong working knowledge of department processes and continue associate onboarding and ramp-up after training.
  • Assist Operations Managers with daily work assignments, labor allocation, shift start-up meetings, and communication with other departments.
  • Recognize, diagnose, and resolve workflow challenges for associates, partnering with leadership as needed.
  • Monitor daily attendance and break periods and escalate issues to the Operations Manager for corrective action as needed.
  • Track and report labor hours and UPH.
  • Verify SOP/PMV compliance for the assigned department.
  • Perform hourly associate department duties as needed.
  • Help keep the work area clean and organized.
  • Identify and address safety hazards, and coach associates to work safely.
  • Participate in safety initiatives and escalate safety violations to the Operations Manager and Safety Manager as needed.
  • Take on additional duties assigned by leadership.
  • Operate with urgency and attention to detail, and align with company core values.

Benefits

  • Paid time off, including vacation, paid bereavement, and family sick leave.
  • Universal paid parental leave for both parents and a flexible return-to-work program.
  • Paid sabbatical after five years of continuous service.
  • Employee subscription and rental discounts.
  • Health, vision, and dental coverage, plus FSA and dependent care benefits, from the first day of employment.
  • 401(k) match.
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