Process Assistant - Putaway Department

Rent the Runway•Arlington, TX

About The Position

The DFC Process Assistant manages workflow assignments for a specific department in a fulfillment and distribution environment while supporting a positive employee experience. The role maintains knowledge of department processes, helps associates continue onboarding and ramp up after training, and supports Operations Managers with daily work assignments, labor allocation, shift start-up meetings, and coordination with other departments. The assistant troubleshoots workflow challenges, tracks attendance, breaks, labor hours, and units per hour (UPH), and verifies compliance with standard operating procedures and PMV requirements. The role also performs hourly department duties as needed, maintains a clean and organized work area, and supports safety through hazard identification, coaching, safety initiatives, and escalation of violations. The position requires a sense of urgency, attention to detail, and alignment with the company’s core values to provide a positive experience for associates and customers. Flexibility to work varying shifts, hours, nights, and weekends may be required based on business needs.

Requirements

  • Positive, can-do attitude and excellent interpersonal skills.
  • Demonstrated problem-solving and analytical skills.
  • Demonstrated written and verbal communication skills across multiple levels.
  • Intermediate computer skills, including spreadsheet software.
  • Ability to operate warehouse tools and software, such as scanners, ladders, and warehouse software.
  • Ability to work flex shifts, hours, nights, and weekends as business needs dictate.
  • Ability to lift up to 50 pounds based on the needs of the role.
  • Sense of urgency and attention to detail.

Nice To Haves

  • Education beyond high school.
  • Prior experience leading teams.

Responsibilities

  • Maintain strong working knowledge of all department processes.
  • Continue associates’ onboarding and ramp-up after training.
  • Assist Operations Managers with daily work assignments and labor allocation.
  • Lead shift start-up meetings and communicate with other departments.
  • Recognize, diagnose, and resolve workflow challenges, partnering with leadership as needed.
  • Monitor daily attendance and break periods, escalating concerns to the Operations Manager for corrective action as needed.
  • Track and report labor hours and UPH.
  • Verify SOP/PMV compliance for the assigned department.
  • Perform hourly associate department duties as needed.
  • Help keep the work area clean and organized.
  • Identify and address safety hazards and coach associates to work safely.
  • Participate in safety initiatives and escalate safety violations to the Operations Manager and Safety Manager as needed.
  • Take on additional duties as assigned by leadership.

Benefits

  • Paid time off, including vacation, paid bereavement, and family sick leave.
  • Universal paid parental leave for both parents and a flexible return-to-work program.
  • Paid sabbatical after five years of continuous service.
  • Employee subscription and rental discounts.
  • Health, vision, dental, flexible spending account, and dependent care benefits from the first day of employment.
  • 401(k) match.
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