Process CoE - Process Architect

S&P Global•City of London, London

18d

About The Position

The Process Architect proactively develops and enhances end-to-end processes across the organization. The role monitors process performance, prioritizes investments, and drives implementation initiatives. It works regularly with stakeholders to identify pain points and opportunities for process improvement. The Process Architect translates strategic objectives into operational goals and a process roadmap, tracks process performance and adoption, and helps prioritize and secure funding for improvements. The role develops process playbooks, delivers training (including Lean Six Sigma Green Belt training), facilitates workshops to map current and proposed workflows, and works with configuration teams and business stakeholders to ensure functional designs are followed and user testing issues are addressed.

Requirements

Proficiency in continuous improvement and business process management.
Lean Six Sigma Black Belt certification.
Knowledge of applying automation and AI within process areas.

Nice To Haves

Strategic thinking and organizational influence.
In-depth understanding of core business processes within relevant functional areas.
Bachelor’s degree in Process Management, Business Administration, or a related field.
Effective communication and training skills.
Effective negotiation and issue resolution abilities.
Stakeholder management proficiency.
Facilitation skills.

Responsibilities

Translate strategic objectives into operational goals and a clear end-to-end process roadmap.
Monitor industry trends and leading practices to guide strategic direction and process enhancements.
Continuously assess end-to-end process performance, provide governance for process adoption, and align processes with business demand.
Evaluate and prioritize improvement opportunities focused on reducing costs, increasing efficiency, and maximizing return on investment.
Collaborate with the Center of Excellence and Value Consultants to provide insights for business cases and funding.
Develop process playbooks for Train the Trainer programs.
Conduct training for functional users, including Lean Six Sigma Green Belt training.
Facilitate process design workshops to map current (“as-is”) and proposed future (“to-be”) workflows.
Engage with configuration teams to ensure adherence to functional designs.
Coordinate user testing with business stakeholders and address issues that arise.