Sr. Business Process Architect

Cricut•South Jordan, UT

9d•Onsite

About The Position

Cricut is seeking a strategic, hands-on Senior Business Process Architect to serve as a trusted technology partner and product leader for Manufacturing, Supply Chain Planning, Operations, and related business functions. The role owns end-to-end business process architecture, application capabilities, and technology roadmaps across key operational functions. It combines business process expertise, enterprise application knowledge, and technical acumen to identify opportunities for transformation, process simplification, automation, and Agentic AI. The position partners with business leaders to understand challenges, anticipate future needs, and translate business strategies into scalable, integrated technology solutions. It requires strong ownership, solution accountability, and the ability to influence business stakeholders and IT delivery teams. This role is in-office at least 4–5 days per week. Relocation assistance is available. Employment is contingent on successfully completing a criminal background check.

Requirements

Bachelor's degree in Information Systems, Engineering, Supply Chain, Business, or a related field.
15+ years of experience in enterprise applications, business process architecture, or technology-driven business transformation.
Deep functional expertise across Supply Chain Planning, Manufacturing, Procurement, Order Management, Inventory, and Product Costing.
Strong understanding of end-to-end business processes and cross-functional dependencies.
Experience with enterprise ERP platforms such as SAP S/4HANA, Oracle ERP, or comparable systems.
Proven experience in business capability mapping, application strategy, process reengineering, and technology roadmap development.
Experience leading business discovery, solution architecture, and cross-functional technology initiatives.
Strong business partnership, analytical, communication, and stakeholder management skills.
Ability to independently own business solutions from concept through implementation and adoption.
Ability to work in-office at least 4–5 days per week.
Successful completion of a criminal background check upon hire.

Nice To Haves

Experience in consumer products, high-tech manufacturing, retail, or global supply chain environments.
Knowledge of SAP S/4HANA, advanced planning systems, and enterprise integrations.
Experience with AI/ML, Agentic AI, workflow automation, data analytics, and business intelligence.
Familiarity with enterprise architecture frameworks, business capability modeling, and application portfolio management.
Experience with product management, Agile delivery, and enterprise transformation programs.

Responsibilities

Serve as a strategic IT partner to Manufacturing, Supply Chain Planning, Logistics, and Operations leadership.
Own end-to-end business process architecture across Forecast-to-Plan, Build-to-Stock, Order-to-Cash, Procure-to-Pay, and product costing, inventory valuation, and operations finance.
Identify process gaps and opportunities for standardization, simplification, and automation.
Enable new business models, capabilities, and operational initiatives through technology.
Own business capability assessments, application portfolio evaluation and rationalization, and technology roadmaps.
Lead business demand intake, opportunity assessment, project qualification, and prioritization with business stakeholders.
Evaluate existing systems and recommend improvements, consolidation, or new technology solutions.
Analyze upstream and downstream impacts across enterprise processes, applications, integrations, and data flows.
Define future-state business architecture and align technology investments with business value.
Identify and champion opportunities for Agentic AI, intelligent automation, predictive analytics, and AI-enabled decision support.
Partner with technical architects and engineering teams to develop practical AI and automation solutions.
Drive process innovation using enterprise technologies, data platforms, and analytics.
Establish measurable business outcomes through productivity improvements, cost optimization, and operational efficiency.
Own functional solution architecture end to end, ensuring solutions meet business needs and remain scalable, integrated, and sustainable.
Lead business discovery, requirements analysis, solution evaluation, and high-level functional design.
Collaborate with SAP functional analysts, technical architects, developers, and integration teams to guide solution design and execution.
Provide functional leadership through project delivery, including design reviews, testing, deployment, and business adoption.
Ensure solutions align with enterprise architecture, SAP S/4HANA capabilities, and established IT standards.
Influence business and IT teams through domain expertise, collaboration, and decision-making.
Facilitate cross-functional discussions, resolve process conflicts, and drive alignment on enterprise-wide solutions.
Establish business process KPIs, track solution effectiveness, and identify continuous improvement opportunities.
Mentor functional analysts and promote business process knowledge, solution quality, and accountability.